The Enterprise Customer Success Manager will build and maintain long-term relationships with corporate and enterprise customers, acting as a trusted advisor and controlling delivery processes. The role focuses on achieving customer outcomes and realizing high ROI, while also working on customer portfolio growth and maintaining a high NPS score.

The Enterprise Customer Success Manager will maintain and develop long-term relationships with strategic Corporate & Enterprise customers, ensuring delivery processes are controlled and audited. They will act as a trusted advisor, helping customers achieve desired outcomes, drive value realization, and grow portfolios through successful cross-selling and up-selling. They will also work to maintain a high NPS score and oversee account management activities.

The Vice President of Professional Services will lead the development and management of Delivery Assurance Services, build a performance-driven team, and ensure effective change management as the business grows. Responsibilities include talent development, budget management, and customer engagement.

The Enterprise Account Executive at Creatio is responsible for driving sales of the Creatio CRM platform to large enterprises, managing the sales cycle from lead generation to closing deals. They will build relationships with C-level executives, deliver presentations, and work towards achieving ambitious revenue targets.