Cority
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The Senior Solutions Consultant at Cority collaborates with sales and professional services teams to guide customers through the software and services evaluation process. Responsibilities include crafting consulting engagement proposals, understanding customer needs, analyzing project outcomes, and supporting sales strategies to ensure successful implementations of the Cority platform.
The Customer Support Analyst I is responsible for addressing basic technical and functional issues related to Cority’s products. They respond to customer inquiries, troubleshoot technical problems, log interactions, escalate complex issues, and maintain software knowledge, while following established support procedures and ensuring compliance with security policies.
The Customer Success Manager at Cority is responsible for overseeing customer relationships, ensuring satisfaction, driving platform adoption, and providing ongoing support. This role involves managing customer health metrics, advising on solutions, and building relationships with stakeholders to enhance client engagement and renewals.
The PMO Director at Cority will lead a global team of 15+ Project Managers, driving operational excellence and ensuring timely delivery of customer projects. This role involves defining project management standards, fostering a collaborative culture, and aligning departmental strategies with organizational goals to enhance customer satisfaction and revenue.
The Sustainability Sales Executive manages the sales process from prospecting to contract closure, develops relationships with clients, creates demand for EHSQ products, and collaborates with internal teams. The role aims to meet revenue objectives through effective sales strategies and networking within the target markets.
The Implementation Consultant will work with clients to implement Cority's EHS software, ensuring satisfaction with services, and guiding them on configuration to meet business needs. Responsibilities include project management, client training, and maintaining strong trust relationships.
The DevOps Engineer collaborates with software engineering to deploy and operate systems, automates processes, builds and maintains deployment tools, and resolves issues across various environments. They focus on optimizing interdependencies between application development and infrastructure operations through continuous delivery and monitoring practices.
The Technical Solutions Consultant at Cority collaborates with Sales and Professional Services teams to support customers in evaluating and implementing EHS software solutions. The role involves gathering technical requirements, crafting consulting proposals, managing the sales process, and fostering partnerships to ensure successful software deployment and client satisfaction.
As a Customer Support Analyst, you will address and resolve basic technical issues related to Cority’s product suite, providing 24/7 support. Your responsibilities include troubleshooting common problems, logging customer interactions, following up with clients, and escalating complex issues to senior teams, all while maintaining compliance with security policies.
The Senior Software Engineer at Cority will design and enhance their existing software, work with Product Development to meet client needs, and make technical decisions that align with future product requirements. Responsibilities include developing high-quality software, advocating for automation frameworks, and collaborating with Product Owners and team members.
As the first point of contact, the Customer Support Analyst I addresses and resolves basic technical and functional issues related to Cority’s product suite through customer inquiries via phone or email. Responsibilities include troubleshooting issues, logging support interactions, providing customer follow-up, and ensuring escalations to Tier 2 teams as necessary.
As a Software Project Manager at Cority, you will enhance product delivery by coordinating with software engineering teams, managing release calendars, and producing KPIs to drive efficiency. You will facilitate engineering meetings and support documentation processes.
The Business Development Representative at Cority is responsible for achieving monthly quotas for qualified opportunities and pipeline generation, managing inbound and outbound leads, and communicating the value of the Cority solution. This role involves building product knowledge, qualifying leads, and nurturing long-term opportunities through effective sales and marketing communication.
The Account Executive at Cority is responsible for driving revenue through effective sales strategies, managing the sales process from prospecting to contract closure, building relationships with clients, and collaborating with internal teams. This role requires regular communication with the Director of Sales to ensure visibility on the sales pipeline and market intelligence.
The Senior Systems Administrator is responsible for maintaining critical business systems, ensuring their availability, administering various servers and cloud systems, troubleshooting, and enhancing business processes through analytics. They are expected to develop secure deployment guides and comply with internal information security policies.
The Revenue Onboarding & Training Manager at Cority will oversee onboarding programs for new hires in the Revenue Operations team, collaborating with various departments to ensure effective onboarding and training processes. Responsibilities include developing onboarding plans, enhancing learning experiences, conducting training sessions, and evaluating the effectiveness of onboarding programs.
The QA Director will lead the QA team, ensuring alignment of quality standards with customer expectations. They will strategize and oversee software testing activities, drive process improvements, and coordinate with engineering and product management to enhance quality and efficiency in company operations.
As a Digital Marketing Web Developer at Cority, you will manage marketing website performance and optimization, providing technical leadership for web development and project management. Key responsibilities include enhancing site speed, SEO, Google Analytics, and ensuring smooth operations across digital marketing tools.
The Solutions Engineering Manager at Cority will lead and coach the Solutions Engineering team to enhance their skills in sales processes, provide software demonstrations, and understand client needs. The role involves planning resources, monitoring team performance, preparing targeted content, and acting as a subject matter expert to increase win rates during sales engagements.