Cold Bore Technology
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The Technical Support Operator at Cold Bore Technology will provide technical assistance to customers and Field Technicians via phone or email, troubleshoot issues, monitor data streams, and generate reports. The role involves remote support, diagnosing technical problems, and improving procedures, all within a fast-paced team environment.
The Operational Support Operator provides remote support and guidance for customers and Field Technicians, handling operational tasks, monitoring data streams, creating reports, and identifying issues. The role requires collaboration with teams, problem-solving skills, and a customer-oriented mindset.