Chapters Health System
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Jobs at Chapters Health System
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The Technical Support Representative manages inbound customer calls, providing technical support for hardware and software issues, and escalating problems as necessary. Responsibilities include report development and training, as well as maintaining IT systems and ensuring high-level customer service.
The Systems Specialist in RCM and HIM supports the Revenue Cycle and Health Information Management by managing applications, providing technical support, and optimizing workflows. They liaise with system vendors and ensure compliance with regulations while promoting community engagement and improving organizational performance.
The Insurance Verification and Authorization Representative is responsible for verifying insurance benefits and obtaining authorizations according to regulatory requirements. Key duties include processing correspondence from payors, resolving coverage issues, and preparing invoices.
The HIM Processor assembles and maintains medical records, ensures completeness of records, obtains physician signatures for certifications, and manages documentation in compliance with policies. Responsibilities include filing, scanning documents, monitoring chart deficiencies, and ensuring patient confidentiality.
The Housekeeper is responsible for maintaining cleanliness and sanitation in the Hospice House, which includes cleaning patient rooms, common areas, and offices. Other responsibilities involve using housekeeping equipment, following safety regulations, and participating in community and professional organizations. This role requires strong interpersonal skills and the ability to lift and operate cleaning equipment safely.
The HIM Processor is responsible for assembling, analyzing, and maintaining medical records, ensuring completeness and accuracy, obtaining necessary physician signatures, and monitoring documentation. This role involves compliance with regulations, maintaining patient confidentiality, and supporting company initiatives in quality improvement and training.
