Search the 22 jobs at Carrot Fertility

The Customer Success Manager II at Carrot Fertility supports the Small Business segment by enhancing customer retention, engagement, and satisfaction. They advise HR benefits leaders, communicate product value, and collaborate with the Renewals and Expansions Manager to identify growth opportunities.

The Expansion and Renewal Director at Carrot Fertility will drive retention and growth in the Middle Market segment by collaborating with Customer Success Managers, analyzing data to identify trends, and coaching teams to develop sales strategies. This role focuses on building relationships, achieving revenue goals, and providing insights to leadership.

The Senior Operations Manager, Predictive Analytics will advise executives on staffing strategies, manage capacity planning, and enhance operational efficiency. Responsibilities include building relationships with stakeholders, analyzing operational workloads, defining key metrics for capacity planning, and synthesizing forecast data into actionable insights.

The Content Brand Artist executes high-quality designs and digital assets according to established brand guidelines. This role involves precision, attention to detail, and timely delivery of production-ready assets, supporting the Brand Design team and collaborating with marketing and cross-functional stakeholders.

The Proposal and Sales Enablement Specialist manages the proposal submission process across business segments, creating customized content that aligns with clients' needs. Responsibilities include project management, collaboration with cross-functional teams, and leading sales enablement initiatives. The role requires strong communication, writing skills, and a proactive approach to identifying improvements.

The Billing Analyst role involves managing billing processes, ensuring invoice accuracy, analyzing billing data, monitoring payments, handling overdue accounts, and collaborating with internal teams to resolve discrepancies while providing customer service regarding billing inquiries.

The Sr. Strategic Customer Marketing Manager at Carrot will lead multi-channel marketing campaigns aimed at increasing member enrollment. Responsibilities include developing marketing strategies, consulting with clients, establishing key metrics, and driving user acquisition through innovative marketing tactics.

The Customer Success Manager will support Carrot customers by driving retention, increasing member engagement, and maintaining high satisfaction levels. Responsibilities include proactively engaging with customers, understanding their needs, developing success plans, resolving issues, and providing education on products.

The Customer Success Manager will engage with customers to understand their needs, drive retention, increase member engagement, and maintain customer satisfaction. They will support customers through the entire lifecycle, develop tailored solutions, and advocate for customer needs within Carrot.

The Customer Success Manager at Carrot Fertility will engage with customers to drive retention and satisfaction, serving as a trusted advisor while executing success plans aligned with customer objectives. The role involves proactive communication, education on products, and ensuring timely issue resolution.

As a Global Care Companion at Carrot, you will support individuals on their family-forming journeys by providing compassionate customer service through phone and email communications. This role emphasizes empathy and communication, helping members navigate their questions and offering guidance. You will work in a team focused on inclusivity in fertility services, with opportunities to engage in ongoing learning regarding various parenthood paths.

As a Care Companion at Carrot Fertility, you will assist members through their family-forming journeys by providing customer support via phone, email, and video chat. Your role will involve addressing questions empathetically and ensuring members receive necessary guidance, significantly impacting their experience and access to fertility services.

As a Global Care Companion at Carrot, you will provide compassionate customer service to members navigating their family-forming journeys. You'll assist via phone, email, and video chat, addressing questions and concerns and ensuring a supportive experience. Your role will help create a meaningful impact in fertility and family-building care.

As a Care Companion, you will provide compassionate support to members navigating fertility and family-forming journeys. This role involves excellent communication skills to address questions and concerns, predominantly through phone, email, and video chat, contributing to a positive member experience.

As a Global Care Companion at Carrot Fertility, you will provide compassionate support to members through phone and email, assisting with family-forming journeys. Your role will involve addressing member questions and concerns, ensuring excellent customer service, and contributing to an inclusive experience in fertility care.

As a Global Care Companion, you will provide compassionate customer service to members navigating fertility and family-forming journeys. Your role involves assisting members through phone and email communication, utilizing your bilingual skills in English and Dutch. The position requires empathy, effective communication, and a commitment to inclusivity in healthcare.

As a Global Care Companion, you will guide and support members through their family-forming journeys, providing customer service via phone and email while ensuring a compassionate and inclusive experience. You will address questions and concerns to help members navigate fertility and family-building options, contributing to Carrot's mission of accessibility and inclusivity in care.

As a Global Care Companion, you will provide compassionate phone and email support to Carrot's members, guiding them in their family-forming journeys. You will address questions and concerns, ensuring members have the guidance they need, all while promoting inclusivity and accessibility in fertility care.

The Care Companion will provide compassionate support to members navigating their family-forming journeys via phone, email, and video chat. Responsibilities include answering questions, addressing concerns, and ensuring a positive experience while empowering members in areas like fertility and adoption.

As a Global Care Companion, you will provide empathetic, bilingual support to individuals on their family-forming journeys. This role entails assisting members via phone, email, and video chat, addressing their questions related to fertility and family-building services, and ensuring high-quality customer service. You will be instrumental in guiding members through various paths to parenthood while promoting Carrot's mission of inclusivity and accessibility.