Search the 29 jobs at Carrot Fertility

The Enrollment Marketing Associate will support the Growth and Engagement team, focusing on marketing initiatives to increase member enrollment and engagement through various channels like email, direct mail, and webinars. The role requires strong project management skills and attention to detail, along with collaboration across teams to enhance awareness and utilization of Carrot's benefits.

As a Polish Speaking Care Companion at Carrot Fertility, you will provide empathetic phone and email support to members navigating their family-forming journeys. Your role involves guiding individuals through their questions, ensuring they receive the support needed, and enhancing the overall member experience in a compassionate manner.

The Customer Success Manager will support Carrot customers by driving retention, increasing member engagement, and maintaining high satisfaction levels. Responsibilities include proactively engaging with customers, understanding their needs, developing success plans, resolving issues, and providing education on products.

The Customer Success Manager will engage with customers to understand their needs, drive retention, increase member engagement, and maintain customer satisfaction. They will support customers through the entire lifecycle, develop tailored solutions, and advocate for customer needs within Carrot.

The Customer Success Manager at Carrot Fertility will engage with customers to drive retention and satisfaction, serving as a trusted advisor while executing success plans aligned with customer objectives. The role involves proactive communication, education on products, and ensuring timely issue resolution.

The Care Companion role involves providing outstanding customer service and empathetic support to members seeking assistance in their family-forming journeys, utilizing communication skills and addressing concerns primarily through phone and email.

As a Care Companion at Carrot, you will provide exceptional customer service support to individuals on their family-forming journeys. You will guide members through their questions and concerns primarily via phone and email, ensuring an empathetic and inclusive experience. Your role focuses on communication, utilizing both English and Bahasa Indonesian, to enhance members' access to fertility care and family-building resources.

As a Global Care Companion, you will provide empathetic customer service to members navigating family-forming journeys. Your role involves addressing inquiries through phone, email, and video chat, while supporting a diverse population in reproductive health. You'll ensure a positive experience by guiding members through their needs and contributing to the inclusive mission at Carrot.

As a Global Care Companion, you will provide empathetic support and outstanding customer service through various communication methods. Your role will involve assisting members on their family-forming journeys and addressing their questions and concerns to ensure a positive experience with Carrot Fertility.

The Customer Success Manager II at Carrot Fertility will support health plan customers, drive retention, and increase member engagement. Responsibilities include acting as a trusted advisor, communicating product value, and managing customer requests. The role involves proactive business growth collaboration and fostering high customer satisfaction through a tech-savvy and process-oriented approach.

The Customer Success Executive at Carrot will manage health plan partnerships, ensuring satisfaction and retention by acting as a strategic advisor while developing success strategies based on customer needs and insights from data analysis. This role involves complex project management and collaboration with various teams.

The Medical Expert will provide guidance on reproductive health topics, engage in discussions, educate staff, and participate in quality assurance initiatives. This role involves understanding fertility regulations and utilizing clinical skills to support family-building journeys.

The Content Production Artist is responsible for creating accurate and high-quality digital and print designs, ensuring adherence to brand guidelines. This role focuses on producing production-ready assets and collaborating with the Brand Design team to make efficient updates. The ideal candidate thrives in structured environments and meets high standards of quality.

The Senior Operations Manager, Workforce Analytics at Carrot Fertility will be responsible for providing expertise in workforce planning and capacity management. This role involves building relationships across teams to inform staffing decisions and enhance operational efficiency while developing analytical models for forecasting and scenario analysis.

The VP of Labor Sales at Carrot Fertility will develop and execute a sales strategy for the Labor market, aiming to achieve revenue goals and expand Carrot's presence. Responsibilities include coaching the sales team, managing performance metrics, and building relationships in the union sector.

The Sr. HR Business Partner will collaborate with Sales and Marketing leaders, support HR matters, and drive initiatives related to performance management, employee engagement, and talent development. The role requires fostering a high-performing, transparent culture and aligning HR strategies with business objectives, utilizing data to inform decisions.

The Clinical Outcomes Associate will collect and analyze clinical fertility data, monitor compliance with industry standards, and record outcomes to support members in achieving healthy births. This role involves collaboration with medical providers and requires strong analytical skills and proficiency with various productivity tools.

The Sr. Strategic Customer Marketing Manager at Carrot will lead multi-channel marketing campaigns aimed at increasing member enrollment. Responsibilities include developing marketing strategies, consulting with clients, establishing key metrics, and driving user acquisition through innovative marketing tactics.

The Director of Financial Planning & Analysis will lead the FP&A function, managing financial planning and budgeting processes, developing financial models, and providing insights to support decision-making. This role includes team management, improving processes, and fostering a culture of continuous improvement.

The VP of Health Plan Partnerships will lead and manage the payer business growth, design health plan strategies, collaborate cross-functionally, build a high-performing team, and enhance product features based on market feedback.