Canopy
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The Customer Success Specialist will provide excellent customer service, manage subscription-related inquiries, troubleshoot software issues, collaborate with the finance team, and identify opportunities for customer training and support. This role focuses on building customer relationships and enhancing their experience with Canopy's software.
The Content Marketing Specialist will enhance Canopy's content strategy by creating various materials including case studies, ebooks, and social media posts. This role involves collaboration across multiple teams, tailoring content for target audiences, and managing content calendars and campaigns. The specialist will also engage with audiences through social media and industry events while supporting various marketing projects.
The Product Manager at Canopy will oversee product strategy and user experience in the accounting software sector. This involves collaborating with engineering and design teams, conducting user research, and analyzing product usage data to ensure alignment with market needs and organizational goals.
As a Senior Backend Engineer at Canopy, you'll enhance a practice management platform using Python, Java, and Kotlin while collaborating on AI-driven solutions. Responsibilities include defining features, building microservices, implementing APIs, conducting code reviews, and mentoring other developers. You'll also engage with AI technologies to promote innovative product enhancements.
The Technical Product Manager will lead product initiatives from concept to launch, collaborating with design and engineering teams to enhance product user experience, analyze market opportunities, and ensure high-quality implementation. This role requires a technical background and strong data-driven decision-making skills.
As a Senior Backend Engineer at Canopy, you will enhance the practice management platform by designing RESTful APIs, implementing microservices, and leading deployments. With a focus on collaboration, you'll work alongside product managers and UX designers, participate in code reviews, manage technical debts, and mentor other developers while ensuring high-quality software delivery.
As a Customer Success Manager, you will support relationships with high-value clients, ensure customer satisfaction and product adoption, help manage customer accounts, set performance goals, analyze client needs, and collaborate on projects to drive growth and retention.