Candex
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The Head of Product Marketing for Japan will enhance product adoption by developing go-to-market materials, effective presentation content, and client engagement strategies. This role focuses on optimizing communication and training materials, collaborating with teams across Sales, Marketing, and Product to cultivate a strong product presence in the market.
The Sales Development Representative will generate and qualify leads, schedule meetings for the sales team, maintain CRM records, conduct market research, and develop an understanding of the company's products and services. Effective fluency in Japanese and English is required for communication with clients in Japan and APAC.
The RVP, Customer Success will lead client launches, manage customer relationships, and promote satisfaction and growth within the client base. Responsibilities include overseeing technical support, data analysis, and strategic planning, while identifying expansion opportunities and enhancing product offerings based on client feedback.
The Product Marketing Manager will drive product adoption by collaborating with sales, customer success, and product teams to create effective materials, analyze metrics, develop marketing strategies, and optimize communication plans. This role focuses on enhancing product visibility and adoption within existing client accounts.
The Customer Support Specialist at Candex will assist customers with platform-related queries, onboard new users, manage orders and payments, and ensure excellent customer satisfaction through effective communication and problem-solving. The role requires proficiency in CRM tools and the ability to handle technical issues with clients and suppliers.
The RVP, Customer Success at Candex will lead client launches, deepen customer relationships to enhance retention and growth, and manage account strategies. Responsibilities include addressing client issues, showcasing product value, tracking performance metrics, and collaborating with internal teams to optimize customer experiences and drive business scaling.
The RVP, Customer Success will launch new clients, enhance customer relationships for retention and growth, manage accounts, resolve issues, and provide technical support to ensure satisfaction while promoting product use. This role also involves data analysis, business reviews, and identifying opportunities for expansion and product improvement.
The RVP, Customer Success is responsible for onboarding new clients, fostering customer relationships to enhance retention, and driving growth. This role involves strategic account management, technical support, data analytics, and identifying expansion opportunities to improve customer experience.
The Sales Development Representative (SDR) at Candex will generate and qualify leads through outreach strategies, schedule meetings for the sales team, manage CRM records, and conduct market research. Fluency in Spanish is required to engage clients in LATAM, and the position involves collaboration with the sales team to enhance the sales cycle.
The RVP, Customer Success is responsible for launching new clients, driving customer retention, loyalty, and growth, while managing accounts, overseeing client support, conducting business reviews, and identifying product improvements to enhance customer experience.