CancerIQ
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The Implementation Manager will optimize the use of CancerIQ within healthcare practices, focusing on enhancing program design, quality improvement, and customer relationships. This role involves collaborating with teams to drive service utilization, providing quality improvement expertise, and understanding healthcare delivery impacts to improve patient outcomes.
The Customer Success Manager at CancerIQ is responsible for managing customer relationships, ensuring satisfaction, retention, and growth. This role involves conducting quarterly business reviews, developing customer success programs, facilitating onboarding, monitoring customer health, and analyzing data to improve outcomes. The CSM works closely with clinical and business leaders in healthcare settings to drive the successful adoption of CancerIQ’s software.