Search the 3 jobs at CallMiner

The CS Operations Analyst accelerates the presale phase by converting requests into executable customer orders and managing contract reviews. Responsibilities include reviewing documents, suggesting process improvements, and collaborating with internal teams to enhance efficiency. The analyst also develops expertise in relevant tools and is proactive in documentation and training.

As a Software Quality Assurance Engineer, you will create detailed test plans, identify test requirements, troubleshoot defects, and maintain test artifacts. You will work closely with QA, Engineering, and Product teams to ensure quality assurance in the software development process.

The Product Manager will lead the evolution of customer interaction analytics solutions, conducting user research, prioritizing product backlogs, creating wireframes, and managing the product lifecycle from kickoff to launch, with a strong emphasis on collaboration and agile methodologies.