As a Senior Technical Account Manager at Brinqa, you will engage with high-value customers to enhance product adoption and provide expert technical advice. You'll resolve escalations efficiently and advocate for customer needs across departments while maintaining strong stakeholder relationships.

The Senior Technical Support Engineer will oversee customer technical concerns related to Brinqa deployments, troubleshoot complex issues, and ensure strong communication with customers. The role involves writing Java/Groovy scripts, performing root cause analysis, and collaborating with internal teams. This position demands a strategic thinker with a customer-first approach who can manage high-profile support cases effectively.