Search the 11 jobs at Brightree

The EDI & Enrollments Specialist at Brightree will facilitate insurance payer enrollments for electronic claim submissions, address customer inquiries related to enrollment, process product activations, and escalate technical issues as needed, while ensuring accuracy and compliance with departmental procedures.

The Customer Success Manager at Brightree engages with customers to drive adoption of their products and services, ensuring customer satisfaction and retention. Responsibilities include monitoring performance indicators, managing escalations, identifying expansion opportunities, and documenting business reviews. They must possess a strong understanding of HME operations and maintain effective communication with customer leadership to improve efficiency and ROI.

The Market Development Representative will manage lead generation and nurturing activities to support the sales team. The role includes conducting outreach through phone and email campaigns, qualifying leads, documenting activities in SalesForce, and achieving sales metrics. The representative will collaborate closely with marketing and sales teams to drive acceptance and optimize lead quality.

The Contracts Manager is responsible for drafting, maintaining, and reviewing contracts and legal documents. They will conduct legal research, communicate legal issues, and ensure compliance with global legal requirements while collaborating with various departments.

The Software Engineering Manager at ResMed will lead and mentor a team of engineers in developing cloud-native applications. Responsibilities include end-to-end ownership of software delivery, promoting a healthy engineering culture, overseeing system design, and ensuring high-quality software. The role focuses on customer pain points and continuous improvement while managing team performance and communication.

The Data Services Solution Architect will be responsible for solution-level decisions, impacting overall business goals. This role involves providing architecture expertise, linking technology to business perspectives, and building relationships with stakeholders. The ideal candidate must possess expert knowledge of SQL Server and ETL technologies, and have strong analytical, communication, and project management skills.

The Customer Success Manager at Brightree manages relationships with executive leadership and provides insights to enhance Resupply programs. Responsibilities include monitoring key performance indicators, managing escalations, leading business reviews, identifying expansion opportunities, and resolving customer inquiries. A keen understanding of Brightree Resupply products and industry regulations is essential, alongside exceptional consultative skills and the ability to handle multiple priorities.

The Senior Enrollment Strategy Lead at Brightree manages the enrollment process for insurance payers, optimizing operational efficiency, collaborating with internal teams and external vendors, and providing training on enrollment strategies and processes. This role involves data analysis to inform decision-making and ensure compliance with payer policies and government regulations.

The Customer Support Specialist at Brightree is responsible for diagnosing and resolving customer inquiries related to the Brightree application. The role involves providing technical and non-technical support, tracking customer issues, and ensuring satisfaction with consultative responses. The representative works closely with customers to address specific needs and escalates cases when necessary, all while maintaining documentation according to standard procedures.

The RCM Specialist at Brightree is responsible for managing financial results related to insurance reimbursement, quality assurance, and compliance with HIPAA standards. The role involves resolving customer inquiries, improving billing processes, and preparing reports. The specialist ensures accurate billing systems to maximize reimbursement and collaborates with internal and external teams to streamline operations.

The Implementation Project Manager at ResMed oversees implementation and management of healthcare software solutions, ensuring effective client communication, project planning, resource management, and risk assessment. This role involves leading project teams, maintaining high client satisfaction, and delivering successful software implementations. Strong organizational skills and sector knowledge are essential for managing multiple projects and fostering cross-functional teamwork.