Brightree
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Benefits at Brightree
Financial + Retirement
401(K)
Employee stock purchase plan
Performance bonus
Office Perks
Company-sponsored outings
Fitness stipend
Health Insurance + Wellness
Dental insurance
Disability insurance
Flexible Spending Account (FSA)
Health insurance
Life insurance
Vision insurance
Child Care + Parental Leave
Family medical leave
Vacation + Time Off
Paid holidays
Paid sick days
Culture
Remote work program
Recently posted jobs
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The Customer Support Specialist at Brightree is responsible for diagnosing customer issues related to the Brightree application, providing solutions, and ensuring customer satisfaction. This role involves answering inquiries, troubleshooting problems, documenting support requests, and collaborating with customers and senior team members to resolve issues efficiently.
The RCM Specialist at Brightree manages financial results for insurance companies and customers, ensures optimal reimbursements, adheres to quality assurance processes, and maintains operating procedures. Responsibilities include resolving customer issues via Salesforce, documenting billing methodologies, and improving business processes while complying with HIPAA guidelines.