The Tier III Data Technical Support Specialist will troubleshoot complex technical and data issues for customers and internal teams, manage escalated support tickets, communicate solutions clearly, and collaborate with product and engineering teams. This role requires strong technical proficiency and customer interaction to enhance operational procedures and maintain high customer satisfaction.

The Account Executive will identify and pursue new client relationships with K-12 school districts, build a sales pipeline, lead engagements by understanding client needs, and ensure effective communication of Branching Minds’ offerings. They will consistently meet sales quotas while collaborating with internal teams and maintaining comprehensive customer records using Hubspot.