The Account Manager for BlueConic Experiences will manage customer relationships, focusing on strategic account management, renewals, and delivering value across the customer lifecycle. This includes collaborating with clients to refine and execute their data-related strategies, communicate effectively across organizational levels, and manage internal coordination for client success.

The Senior Customer Success Manager guides enterprise customers through onboarding, helps define use cases, and drives solution adoption by providing best practices. Responsibilities include managing client relationships, conducting business reviews, identifying risks and opportunities for growth, and delivering feedback on product features.

As a Senior Account Manager at BlueConic, you will deepen relationships with strategic customers, uncover growth opportunities, and collaborate with internal teams to achieve account expansion goals while ensuring customer satisfaction and success.

As an Associate Customer Support Engineer at BlueConic, you will provide technical support to customers, troubleshoot issues via the ticketing system, and collaborate with Customer Success Managers. Your role includes staying updated on product releases, documenting troubleshooting steps, and engaging actively in meetings to assist customers effectively.

As an Account Manager at BlueConic, you will manage customer relationships, focusing on delivering value throughout the customer lifecycle. Responsibilities include developing strategies for customer success, ensuring renewals, collaborating with teams, and supporting customers with their data needs while driving growth through consultative engagement.

As a Site Reliability Engineer, you will monitor the platform, resolve issues, and collaborate with development teams to enhance reliability and performance. Your responsibilities include ensuring scalability, analyzing bottlenecks, and implementing auto-healing systems while responding to incidents to foster improvements.

As an IT Operations Intern at BlueConic, you will support the internal IT team by managing IT services, assisting with IT projects, and providing support to global colleagues. You will have the opportunity to learn from experienced administrators and enhance your IT skills in a professional environment.