Offices at BlackCloak

As a UX Designer at BlackCloak, you will focus on creating user-centric web applications for cybersecurity. Your role includes designing wireframes, prototypes, and high-fidelity mockups, conducting user research, and collaborating with product and development teams to ensure effective design implementations while prioritizing user privacy and security.

As an Enterprise Relationship Manager at BlackCloak, you will build and maintain strong relationships with enterprise clients, support their cybersecurity needs, and work collaboratively with sales and security teams to maximize client satisfaction and retention. You will also monitor client accounts and gather feedback to enhance overall services.

The Senior Client Success Onboarding Manager will manage onboarding specialists and ensure a positive onboarding experience for clients. Responsibilities include training the team, overseeing client onboarding, resolving client issues, and contributing to onboarding materials and communication initiatives. This role requires strong customer service skills, technical knowledge, and the ability to work in a remote environment.