Benefits at BLACKCLOAK

BlackCloak values and takes care of its team. Our values are aligned to Delight our members.

Trust should be earned and given.
Respect all with humility and empathy.
Empower others to make choices . . . and
Drive success with passion & curiosity, in order to . . .
Deliver beyond expectations.

Financial + Retirement

401(K)

401(K) matching

BlackCloak provides a 4% employer match.

Company equity

Performance bonus

Office Perks

Company-sponsored outings

Some meals provided

Home-office stipend for remote employees

Health Insurance + Wellness

Dental insurance

BlackCloak pays 100% of insurance premiums for employees and 50% for dependents.

Disability insurance

Up to 60% of earnings subject to maximum weekly benefit of $2,300 is 100% Paid by BlackCloak.

Flexible Spending Account (FSA)

BlackCloak HSA offers Pretax Dollars up to IRS maximum.

Health insurance

BlackCloak pays 100% of insurance premiums for employees and 50% for dependents.

Life insurance

Up to $100,000 per employee, premium is 100% paid by BlackCloak.

Vision insurance

BlackCloak pays 100% of insurance premiums for employees and 50% for dependents.

Mental health benefits

BlackCloak offers a subscription to Calm and Mental Health Days

Culture

Flexible work schedule

Open door policy

Remote work program

BlackCloak is a fully remote organization.

Team based strategic planning

OKR operational model

Child Care + Parental Leave

Generous parental leave

BlackCloak offers both Paid Parental Leave and Paid Pregnancy Recovery Leave

Vacation + Time Off

Generous PTO

Paid holidays

Paid sick days

Diversity

Highly diverse management team

Mean gender pay gap below 10%

Hiring practices that promote diversity

Professional Development

Job training & conferences

Paid industry certifications

Promote from within

Lunch and learns

Continuing education available during work hours

Search the 10 jobs at BLACKCLOAK

Recently posted jobs

Information Technology • Security • Software • Cybersecurity
The Senior Client Success Onboarding Manager will lead a team of onboarding specialists to ensure a smooth and delightful onboarding experience for clients. They will manage client interactions during the onboarding phase, address client concerns, provide training to the onboarding team, and ensure client feedback is communicated to improve processes. The role requires engagement with various teams to deliver an effective and seamless client experience, as well as support emergency onboarding needs outside of regular hours.
Yesterday
United States
Remote
Information Technology • Security • Software • Cybersecurity
As a Client Success Specialist, you will communicate with clients via various channels, ensuring a positive experience with BlackCloak's platform. Your responsibilities include client onboarding, managing client interactions, conducting support sessions, and maintaining knowledge of the company's solutions while working closely with the Product and Cybersecurity teams.
3 Days Ago
United States
Remote
Information Technology • Security • Software • Cybersecurity
The Director of Product Operations will oversee product strategy execution, align cross-functional teams, implement processes for efficiency, and utilize data-driven insights to drive operational excellence in a fast-paced SaaS environment.