Beyond Co.
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The Senior Account Manager at Evouchers will manage key accounts, conducting product demonstrations, providing support, mentoring team members, and driving growth. This role involves building strong relationships with clients within local authorities, charities, and housing associations, while improving processes and cross-departmental collaboration.
The Customer Success Associate will ensure a seamless onboarding experience for new customers, provide ongoing personalized support, conduct product demonstrations, and maintain accurate customer interactions in CRM software. The role involves problem-solving, scheduling appointments, and collaborating with engineering on support issues.
The Account Manager will build and maintain relationships with clients, ensuring they receive exceptional service and support. This role focuses on onboarding new clients, addressing their needs, and driving growth through collaboration with sales and technical teams. The Account Manager will also use data to inform decisions and enhance client experiences.