Search the 2 jobs at Bennie

The Senior Customer Enablement & Support Specialist will provide customer onboarding and ongoing support, ensuring a delightful experience with professional development coaching. Responsibilities include acting as a trusted advisor, leading onboarding calls, resolving customer queries through email and Zoom, and collaborating with teams to enhance the coaching platform experience.

The Customer Experience Manager is responsible for customer satisfaction and retention by managing service relationships and strategies for assigned clients. The role involves conducting open enrollment presentations, collaborating with consulting teams, and staying updated on industry trends to provide exceptional service and maintain customer relationships.