Search the 5 jobs at Aztech IT Solutions

The Client Account Manager is responsible for executing account management strategies, developing and nurturing client relationships, securing new business opportunities, and collaborating with technical resources on sales planning within the IT industry. The role requires strong communication skills and commercial experience with IT services, particularly focusing on Microsoft technologies.

The NOC Technical Lead is responsible for developing and managing NOC tools, leading technical operations, mentoring team members, and ensuring effective communication and support for clients regarding technical issues. They should have a strong background in network operations and technical leadership within a NOC environment.

The On-site IT Support Technician will provide customer-focused 2nd Line IT support across multiple client sites. Responsibilities include resolving technical issues, managing service tickets, ensuring customer satisfaction, and meeting service level agreements.

The Senior IT Support Technician will provide high-level technical support to clients, manage escalations from 1st and 2nd line support, and ensure service tickets are logged and resolved in line with SLAs. The role requires excellent communication skills and the ability to troubleshoot complex issues in both a remote and desk-side capacity.

The IT Support Field Technician at Aztech IT will provide 2nd line support at various client sites, maintaining service tickets and ensuring client satisfaction. Responsibilities include resolving technical issues, managing workload to meet SLAs, and contributing to process improvements. Candidates need experience in supporting SMEs and must possess strong communication and problem-solving skills.