Search the 25 jobs at Automattic

The Head of Product for the Payments group will lead product directors and engineering teams, overseeing Woo's payment products and platforms. This role involves driving the strategic direction, enhancing user experience, and collaborating with cross-functional teams to create roadmaps for monetization and product alignment.

The Senior Manager of FP&A at WooCommerce will drive financial operations, create reporting packages, and analyze business decisions to support strategic growth. The role involves collaboration with business leaders, forecasting, and optimizing key operational metrics.

The Technical Account Manager at WordPress VIP will focus on driving product adoption and enhancing customer satisfaction through the implementation of digital strategies. Responsibilities include creating engagement campaigns, analyzing customer data, optimizing experiences, and collaborating with various teams to ensure successful customer outcomes.

The Senior Lead, VIP Support at WordPress VIP is responsible for leading the support team in delivering high-quality customer service and enhancing the overall customer experience. This role includes strategizing improvements, developing team performance, and collaborating with cross-functional teams to implement innovative support offerings.

The Account Executive for the Public Sector at WordPress VIP is responsible for driving revenue growth by developing relationships with government agencies, designing sales strategies, generating leads, and managing complex sales cycles. They will handle both transactional and large multimillion-dollar deals while maintaining accurate forecasts and enhancing the product offering with customer insights.

As a Solutions Engineer at WordPress VIP, you will partner with Sales and Customer Success to qualify new business opportunities, solve customer problems, build proofs of concept, lead demos, and contribute to the RFP/RFI process. Your role includes providing technical insights and recommendations for implementing solutions on our enterprise content management platform.

As a Senior Systems Engineer at Automattic, you'll manage large-scale infrastructure to ensure high availability, performance, and security. You'll optimize services using Nginx and MySQL while supporting developers in deploying applications efficiently. You'll also address operational issues and maintain data integrity across systems.

The Technical Support Engineer will support Pressable customers, resolving WordPress-related issues, particularly performance and troubleshooting, and working closely with enterprise clients and agencies. Responsibilities include advanced troubleshooting, interacting via email and live chat, and ensuring an exceptional customer experience.

The role involves developing core tools for WordPress Playground using PHP and TypeScript, engaging with the community, and enhancing existing documentation and APIs. The candidate will read specifications, publish prototypes, and coordinate with other teams to inspire and support the WordPress community.

The Support Engineer at WordPress VIP will provide technical support and troubleshooting for high-traffic WordPress sites, primarily using Zendesk. Responsibilities include maintaining service quality, handling customer tickets, and collaborating with developers. Communication and WordPress knowledge are crucial.

The Senior Reverse Engineer will lead efforts in reverse engineering messaging protocols, document findings, and develop robust, maintainable bridges for cross-platform communication. The role involves analyzing mobile applications, debugging issues, and collaborating on architecture improvements while contributing to the open-source community.

The Senior Backend Engineer at Tumblr will contribute to backend development by enhancing system performance, scalability, and fault tolerance using PHP and other languages. Responsibilities include collaborating on architecture discussions, conducting code reviews, and ensuring a positive user experience.

As a Senior Software Engineer at WordPress VIP, you will develop and maintain enterprise-ready plugins, enhance WordPress features using React and PHP, collaborate with stakeholders, and handle troubleshooting and monitoring for high-traffic sites.

The Senior Product Manager will lead the development and enhancement of analytics products by understanding customer needs, collaborating with cross-functional teams, and driving product strategy and execution. They will analyze user feedback and data to ensure that product solutions align with customer outcomes and the company's goals.

The Head of Growth Marketing will develop and implement impactful marketing strategies to drive user acquisition and engagement at Tumblr. Responsibilities include creating user segmentation, optimizing campaigns, measuring user behavior, and fostering collaboration with various teams. This role also involves leading and mentoring the marketing team and maximizing growth across multiple channels.

The Code Wrangler will enhance customer support for Automattic products by developing and maintaining custom tools. Responsibilities include automating processes, creating support workflows, and improving user experience through software development. Collaboration with Happiness Engineers and participation in code reviews are key components of the role.

As a Systems Engineer at WordPress VIP, you will develop and maintain a global infrastructure, addressing complex issues while working with high-profile brands. You will support Kubernetes infrastructure, manage Linux systems, and ensure web services perform reliably at scale.

As a Backend Software Engineer at Parse.ly, you will develop and maintain large-scale data systems, write code in Python, and analyze extensive datasets while ensuring high performance and uptime. You will collaborate with the team on product ideas and handle on-call duties.

The Public Sector Marketing Manager will develop and execute marketing plans targeting government agencies, conduct market research, collaborate with various marketing teams, manage budgets, and analyze campaign performance to drive lead generation and revenue growth.

The Playground DevRel Lead will shape the future of WordPress, focusing on developer relationships, community building, and promoting the Playground product's capabilities. Responsibilities include advocacy, strategic collaboration, documentation, and feedback sourcing to guide product development and inspire user contributions.