Search the 24 jobs at Automattic

The Technical Support Engineer will support Pressable customers, resolving WordPress-related issues, particularly performance and troubleshooting, and working closely with enterprise clients and agencies. Responsibilities include advanced troubleshooting, interacting via email and live chat, and ensuring an exceptional customer experience.

The Playground Wrangler will develop low-level PHP tools for WordPress Core, publish prototypes, coordinate with community members, and improve existing documentation resources. The role demands strong communication skills and experience in various development areas such as Web Assembly, mobile apps, and PHP internals.

The Support Engineer at WordPress VIP will provide technical support and troubleshooting for high-traffic WordPress sites, primarily using Zendesk. Responsibilities include maintaining service quality, handling customer tickets, and collaborating with developers. Communication and WordPress knowledge are crucial.

As a Senior Reverse Engineer, you will analyze messaging applications, document protocols, develop chat bridges, and collaborate on improving bridge architecture while mentoring fellow engineers. Your work will focus on ensuring cross-platform communication and maintaining high reliability across messaging networks.

As a Senior Backend Engineer at Tumblr, you will enhance and maintain backend features, work within a large-scale system to improve scalability and performance, and participate in code reviews and architecture discussions while collaborating with a global team.

As a Senior Software Engineer at WordPress VIP, you will design, build, and evolve enterprise-ready WordPress products. Responsibilities include plugin development, technical design documentation, testing, and collaboration with cross-functional teams. You will implement end-to-end solutions and enhance observability and security of products while participating in on-call duties.

As a Creative Strategist at Tumblr, you'll create compelling ideas and tactics by understanding audience behaviors and trends. You'll design marketing assets, pitch concepts, and support brand partnerships to convey Tumblr’s unique value to advertisers. A proven background in social media and creative strategy is essential.

As a Senior Product Manager for Analytics at WordPress VIP, you will lead the complete product lifecycle for analytics features, working with a cross-functional team to identify customer needs, define product strategy, and analyze outcomes to deliver impactful solutions.

As the Head of Growth Marketing, you will lead the development and implementation of strategies to drive user acquisition, engagement, and retention for Tumblr. This includes data analysis, project management, collaboration with various teams, and optimizing marketing campaigns across multiple channels while focusing on conversion rates and user journey optimization.

As a Systems Engineer at WordPress VIP, you will develop, build, and maintain the global infrastructure, ensuring its performance, scalability, and reliability. You will work with Kubernetes, Linux, and various web services while collaborating with development teams on high-profile digital experiences.

The Backend Software Engineer at Parse.ly will write Python code for data analysis at scale, handle distributed systems, and maintain backend streaming data systems. The role also involves brainstorming product ideas, strong communication, and engaging in on-call rotations.

The Senior Sales Account Executive at Pressable is responsible for driving sales of WordPress hosting services through consultative selling, lead generation, and maintaining client relationships. They will manage the entire sales cycle, educate clients, deliver presentations, negotiate contracts, and assist in onboarding new customers to ensure satisfaction and identify upselling opportunities.

The Public Sector Marketing Manager at WordPress VIP will develop and execute targeted marketing strategies and campaigns for government clients. Responsibilities include market research, budget management, collaboration with sales and content teams, performance monitoring, and participation in industry events to drive lead generation and revenue growth.

The Playground Devrel Lead will drive developer relationships for WordPress Playground, advocate for its use and benefits, and collaborate with various stakeholders to enhance the product's integration in web development. Responsibilities include engaging with the community, sourcing feedback, and clarifying documentation to improve user experience with Playground.

The Marketing Analyst will collect and analyze marketing data to inform strategies, conduct market research, track campaign performance, segment customers, develop forecasts, and prepare reports. Collaboration with various teams to align marketing efforts with business goals is essential, along with staying updated on industry trends.

The Brand Partner will prospect, pitch, and nurture advertiser partnerships to meet revenue targets at Tumblr. This role involves consultative selling, maintaining relationships, creating campaigns, and leveraging media solutions for revenue generation. Additionally, the partner will represent Tumblr and develop responses to RFPs in partnership with other teams.

As a Technical Account Manager, you will ensure partners have a great experience with Automattic products by managing support requests, resolving technical issues, and collaborating with designers and developers. Responsibilities include troubleshooting, handling site migrations, and maintaining strong relationships with partners while assisting them with WordPress and WooCommerce.

As a Senior Technical Growth Marketer, you will develop and iterate marketing strategies to increase platform adoption and revenue. Your role involves designing and analyzing A/B tests, interpreting customer data to inform growth strategies, and managing multiple projects efficiently.

As a Happiness Engineer, you will assist customers through various communication methods, solve technical issues, and provide proactive support to ensure a positive experience with our products. Strong communication skills and a customer-centric attitude are essential, along with experience in technical support or customer success, particularly with WordPress.

The Senior Manager of FP&A will oversee financial planning and analysis, develop budgets and forecasts, perform financial modeling, and provide strategic recommendations to the CFO. This role requires strong analytical skills and collaboration with various departments to drive business growth and optimize financial performance.