Auror
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The Director of Customer AU will lead the Strategic Account Management team, drive sales efforts, recruit and mentor team members, and develop customer satisfaction strategies. Responsibilities include creating plans to meet targets, reporting on key metrics, and maintaining relationships with retail partners.
The Principal Product Manager at Auror will drive product strategy and execution to address retail crime through innovative solutions. Responsibilities include engaging with customers, collaborating on product roadmaps, ensuring high-quality product delivery, mentoring teammates, and leveraging data and AI effectively.
As a Senior Technical Support Engineer at Auror, you will troubleshoot complex technical issues for retail partners, collaborate with customer success, engineering, and product teams, and develop documentation to improve support workflows.
The Strategic Partnership Manager at Auror will manage client relationships within the retail industry, drive adoption of SaaS solutions, and identify growth opportunities. Responsibilities include strategic advising, sales growth, and collaboration with internal teams. The role involves contract negotiation and participation in industry events.