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Lead the transformation of Atticus' product into a scalable platform serving millions, emphasizing client experience, performance, and reliability to enhance their legal aid access. Manage cross-functional teams, design APIs, plan roadmaps, and evaluate storage technologies for optimal scalability.
As a Client Experience Associate, you will communicate with clients to understand their situations regarding disability benefits and insurance compensation. You will guide them through the process, utilizing internal platforms like Salesforce and Front. The role involves navigating sensitive conversations to provide support and advice, with a focus on helping clients in crisis.
The Senior Backend Engineer will design and operate APIs at Atticus, collaborating cross-departmentally to enhance the platform and support clients in crisis. Responsibilities include developing resilient backend systems, working with product teams on requirements, code review, and mentorship of teammates while adhering to industry standards and best practices.
