Search the 45 jobs at Assurant

The People Organization M&A Analyst facilitates M&A initiatives, coordinating with various departments to ensure integration planning and execution during transactions. Responsibilities include project management, communication of deal statuses, and leading People Organization capabilities in M&A processes, alongside special projects focused on organizational improvement.

The People Innovation Manager will drive innovation within the People Organization by managing the Talent Innovation Labs Roadmap, leading product development, and overseeing project management for initiatives. Responsibilities include conducting market research, data analysis, and collaborating with various stakeholders to deliver effective solutions swiftly.

The Operations Analyst conducts thorough business process analyses and needs assessments to align initiatives. Responsibilities include supporting system implementations, performing quality audits, coordinating project deliveries, and resolving service issues through effective communication and analysis.

This role involves analyzing, writing, editing, and publishing complex documents to support Operations teams, enhancing productivity, and ensuring adherence to quality standards. Responsibilities include collaborating with subject matter experts, simplifying technical concepts, maintaining documentation, and participating in user tests. The position requires creating user-centered content and ensuring accessibility standards are met.

The Sr Lender Placed Specialist is responsible for maintaining and processing customer accounts, managing premium payments, and resolving exceptions. The role involves client communication and the use of computerized systems to handle time-sensitive issues and improve processes.

As an Account Executive, you'll manage client relationships, oversee implementations, and identify opportunities for improvement. You will work closely with clients and internal teams to ensure successful onboarding and performance monitoring of services. Responsibilities include financial analysis, preparing business reviews, and advocating for necessary changes while ensuring compliance.

The Actuarial Associate supports actuarial functions including pricing, reserving, and financial reporting. They provide analysis and implement techniques to help achieve revenue and profitability targets. Participation in exam and rotational programs is expected to gain experience across actuary areas and products.

As a Customer Escalation Specialist, you'll manage escalated customer inquiries, investigate complaints, provide resolutions, deliver analytical reporting, and communicate with stakeholders. You'll also track issues and suggest process improvements to enhance customer experiences.

The Process Engineer develops and enhances repair processes for cell phone devices using Lean Manufacturing and Six Sigma techniques. Responsibilities include process documentation, improvement initiatives, equipment setup, and collaboration with teams to ensure high-quality outputs. This role requires hands-on experience to implement efficient methods, training operators, and conducting analysis for continuous improvement.

As an Associate Quality Assurance Coordinator, you'll identify QA deficiencies, develop training programs, and improve the performance of customer service representatives. Responsibilities include conducting root cause analysis, providing statistical data on errors, and partnering with management to enhance the team's QA scores.

The Regional Account Manager is responsible for driving performance for assigned programs, fostering client relationships, conducting training, circulating compliance reports, establishing execution plans with management, and communicating program results. The role involves competitive analysis, performance tracking for ROI, and assisting in promotions, while also managing travel expenses.

The Junior Planner will schedule and coordinate production for electronic device repairs, manage inventory and materials, analyze production forecasts, and ensure timely delivery of components. They will monitor production status, maintain inventory levels, and assist in team training while making critical decisions to meet customer expectations.

The QA/QC Manager oversees quality assurance and control operations, ensuring compliance with standards and processes in the Device Care Centers. This role involves leading the quality team, managing new product introductions, collaborating with various departments to improve processes, and driving continual improvement initiatives.

The Senior Process Engineer will implement and document new processes within the Assurant DCC network, enhance operational efficiencies, and manage site implementation for new customers. Responsibilities include performing gap analysis, leading process development, conducting time studies, and collaborating with QA and materials teams while utilizing lean manufacturing practices.

The Customer Support Specialist manages customer concerns, diffuses escalated situations, and resolves complex cases while providing excellent service. Responsibilities include collaborating with support departments, coaching team members, and compiling reports on escalations and fraud.

The Senior Accountant will handle reinsurance operations and accounting responsibilities, ensure accurate financial reporting, perform account reconciliations, process journal entries, and support complex analyses for clients. The role requires strong attention to detail and the ability to manage multiple tasks effectively under pressure.

The Associate Data Engineer will develop data engineering solutions, assist in building big data reservoirs for ML models, optimize big data ecosystems, and support data science projects. Responsible for creating scalable data solutions for reporting and analytics, while adhering to guidelines and collaborating with senior engineers.

The Manager of Planning & Analytics will enhance organizational capabilities through supply chain planning and forecasting, develop capacity plans, and collaborate with internal and external teams. Responsibilities include serving as a forecasting SME, maintaining capacity models, leading and developing employees, and ensuring compliance with operational strategies.

The Project Analyst will support the implementation of new products and manage projects, ensuring quality and timely delivery. Responsibilities include identifying risks, collaborating across teams, configuring corporate systems, conducting automated tests, and providing status reports while facilitating communication among departments.

The Sr. Customer Experience Analyst will enhance analytics, derive insights, and ensure consistency across CX teams. They will leverage data skills in SQL and Power BI to analyze complex datasets, develop dashboards, manage customer feedback, and provide actionable insights to improve customer and employee experience.