Assurant
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As an Associate Quality Assurance Coordinator, you'll identify QA deficiencies, develop training programs, and improve the performance of customer service representatives. Responsibilities include conducting root cause analysis, providing statistical data on errors, and partnering with management to enhance the team's QA scores.
As a Data Processing Specialist at Assurant, your responsibilities include understanding complex insurance forms, updating databases, ensuring timely payments, and validating documents according to client procedures. You will also contact insured parties and banks to verify information.
The Actuarial Analyst supports actuarial functions such as pricing, portfolio management, and forecasting. Responsibilities include analyzing data trends, reporting, translating financial projections into metrics, and self-development through cross-training. This role emphasizes accurate analysis and effective communication to align with operational goals.
The Lead Accountant is responsible for balance sheet reconciliations, ensuring accuracy and compliance with policies. This role involves preparing and approving reconciliations, supporting management in financial reporting, analyzing financial metrics, and collaborating with internal and external stakeholders to improve reconciliation processes.
The UX/UI Designer creates designs that enhance human-computer interactions, ensuring intuitive and accessible user experiences. They are responsible for translating functionality requirements into visual designs, conducting user research, and collaborating with teams throughout the software delivery lifecycle. The role demands expertise in design tools and methodologies, along with strong communication skills to present design rationale and findings effectively.
The Implementation Manager leads product implementation and standardizes operations to enhance customer experience. Responsibilities include managing projects, process improvement, risk mitigation, facilitating collaboration, and ensuring effective data integration. Additionally, they develop training plans, define reporting opportunities, and collaborate with various departments to ensure successful implementation and operational excellence.
The Project Analyst is responsible for leading project organization, managing deliverables, identifying risks, supporting various teams, executing product configurations, and running automated tests using AI. Key tasks include monitoring project status, maintaining communication, and negotiating with clients to achieve project goals.
The Sr Customer Experience Analyst will enhance analytical practices and develop insights to improve customer and employee experiences. They will conduct in-depth data analysis, maintain dashboards, perform statistical analysis, and communicate findings effectively to inform decision-making and drive improvements.
The People Partner provides comprehensive HR support focusing on employee experience, coaching managers, and counseling employees on performance and conduct challenges. They assist in identifying talent needs, conduct investigations, and build strong relationships with managers while promoting diversity and embedding best practices in HR processes.
The Lead Automation Engineer will design, develop, and maintain machinery including robotics and material handling systems. Responsibilities include programming control systems, leading design reviews, managing project costs, providing training to lower-level engineers, and troubleshooting operational machinery.
The Customer Experience Owner designs, executes, and optimizes customer experiences for selected clients, using CX methodologies and collaborating with cross-functional teams. Responsibilities include stakeholder management, analyzing program performance, and recommending improvements based on data insights.
The Sr Programmer will design, develop, and maintain applications using Microsoft technologies. Responsibilities include creating new features, maintaining existing applications, and collaborating with team members. Requires expertise in MVC, .NET Core, SQL Server, and frontend technologies like React or Next.js.
The Finance Manager will partner with various finance teams to provide reporting, analyses, and forecasting for insurance products. Responsibilities include data-driven variance analysis, multi-year forecasting, management reporting, and collaborating with product and operational teams to enhance data capabilities.
The IT Auditor participates in audit projects to evaluate internal controls and assess risks, providing key findings for business objectives. Responsibilities include conducting risk-based audits, supporting SOX/MAR compliance, and collaborating with external auditors while maintaining communication with management.
The Senior Master Data Management Engineer designs, develops, and implements MDM solutions using Ataccama. They collaborate with business and IT leaders to enhance data quality, execute projects, and resolve production issues. The role requires data profiling, cleansing, and ensuring data accuracy while providing technical guidance and insights to Data Analytics leadership.
The Lead Network Engineer will design and implement public cloud networking, including LAN, WAN, and firewall designs, ensuring alignment with security requirements and automated processes. This role engages with various teams to support the delivery of Enterprise Cloud services and enhance cloud network capabilities strategically.
The Actuarial Assistant supports actuarial functions such as pricing, financial reporting, and data analysis. Responsibilities include reviewing requirements, reconciling data, assisting with inquiries from various departments, and implementing solutions for inefficiencies. The role emphasizes self-development and collaboration within the team.
The DevOps Engineer is responsible for developing and managing continuous integration and deployment solutions across the organization's technology stack. This role involves building automation systems, supporting collaboration among teams, and maintaining configuration management tools to optimize software delivery and quality.
The role facilitates M&A initiatives by leading HR-related activities, including due diligence and integration planning. Responsibilities include creating M&A plans, collaborating with business leaders, managing project cadence, and conducting post-acquisition analysis. Additional duties involve special projects and process improvements to achieve People Organization priorities, as well as mentoring personnel involved in M&A.
The People Innovation Manager drives innovation in the People Organization by managing the Talent Innovation Labs Roadmap, overseeing product development, project management initiatives, and using data analysis to support decision-making. This role involves collaborating with stakeholders to identify opportunities and create prototypes while effectively communicating findings through presentations and reports.