Search the 7 jobs at Ashburn Consulting

The ServiceNow Platform Administrator maintains the IT enterprise for the US Secret Service's CIO, managing the ServiceNow platform, troubleshooting issues, administering user accounts, and creating dashboards and reports. Candidates should have experience with non-ServiceNow technologies like Linux, Windows, and databases, plus IT system architecture and deployment.

The Help Desk Team Lead provides oversight of daily helpdesk operations, ensuring timely incident resolution, prioritizing tickets, and improving customer service metrics. This role involves training the helpdesk team, optimizing service processes, managing the ticketing system, and serving as the escalation point for complex issues.

The Infrastructure Engineer is responsible for hands-on support in identity management, servers, cloud computing, and enterprise security compliance. Responsibilities include server maintenance, virtualization, system monitoring, compliance reporting, and remediation of security audit findings. They will also administer various technologies, contribute to continuous improvements, and handle emergency support.

The Cyber Security and Compliance Manager will monitor environments for vulnerabilities, conduct research on cyber threats, deploy security updates, validate software processes, and communicate critical issues within the team. They also develop compliance checklists and ensure adherence to deployment procedures.

As a Network Engineer, you will manage and support enterprise network infrastructure operations, ensuring secure and reliable performance in both on-premises and cloud environments. You will oversee network operations, respond to IT service desk tickets, and collaborate with teams on system development projects, also focusing on network monitoring and troubleshooting.

As a Mac Support Specialist, you will be responsible for engineering support of Apple Mac systems, including managing a fleet of devices, troubleshooting issues, developing documentation, and ensuring compliance with security policies. You'll also provide solutions for data preservation, perform backups, and implement disaster recovery procedures.

The Open Systems Engineer at Ashburn Consulting is responsible for senior-level hands-on support for Linux and various open system platforms, including server maintenance, system upgrades, cybersecurity vulnerability remediation, and administration of AWS Cloud Services. This role also involves managing complex server environments and providing customer support while ensuring compliance with security processes.