Ascend Software
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As a Senior DevOps SRE at Ascend, you will design, deploy, and maintain enterprise-level SaaS infrastructure. Responsibilities include debugging production issues, planning infrastructure growth, implementing best practices, monitoring systems, addressing security issues, and managing log analysis systems.
The BPO Manager at Ascend will oversee and optimize BPO and human-in-the-loop processes, enhance operational efficiency, manage document recognition workflows, and develop reporting suites for performance metrics. The role involves collaboration with the Document Intelligence Team and addressing customer support issues effectively.
As a Senior Software Engineer at Ascend, you will lead the development of innovative software solutions, focusing on designing, building, and optimizing high-performance systems. Your role includes mentoring junior engineers, conducting code reviews, and collaborating with cross-functional teams to implement effective development processes and architectural decisions.
The Technical Support Engineer will resolve customer issues, ensure high satisfaction, and improve processes. Responsibilities include technical diagnostics, documentation, and cross-team collaboration.
As an Account Executive at Ascend, you will sell invoice processing and payments automation solutions, working closely with marketing and internal teams. Your responsibilities include prospecting, conducting demos, managing pipelines and forecasts, preparing proposals, leading contract negotiations, and performing outreach to potential clients.