The Customer Support Representative at Archipelago will assist customers with inquiries and issues via chat or email. Responsibilities include responding to customer inquiries promptly, providing accurate information, troubleshooting product issues, and collaborating with internal teams to enhance customer experience and satisfaction.

As a Graduate Software Engineer, you will collaborate with senior engineers to design, develop, and maintain software applications. Responsibilities include writing clean code, participating in code reviews, debugging issues, and continuously learning new technologies. You'll contribute to improving development processes and complete tasks during the internship period.

As a Senior Backend Engineer at Archipelago, you will design, develop, and maintain complex data services, contribute to a SaaS API platform, mentor junior engineers, and enhance code quality through code reviews and improvements. Your role will involve collaborating with cross-functional teams to support user growth and improve existing functionalities.

As an IT Support Specialist at Archipelago, you will support and maintain company-issued hardware and software while handling employee technical support questions. Responsibilities include onboarding and offboarding employees, maintaining IT infrastructure, creating documentation, and being the primary support contact for both India and US teams.

As a DevOps Engineer at Archipelago, you will design, develop, and maintain AWS cloud infrastructure for a SAAS business in the insurance tech space. Responsibilities include improving system reliability, implementing CI/CD automation, and optimizing cloud resource utilization, while collaborating with engineering teams on architecture design.