AppViewX
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The Customer Success Design Architect at AppViewX is responsible for designing technology solutions for onboarding customers, promoting product adoption, and enhancing customer experience. They work closely with various teams to gather inputs, address technical challenges, and help customers maximize the value of the product.
The Solution Architect will work with customers to design and implement solutions, collaborate with internal teams to address challenges, and engage in strategic discussions to drive platform adoption. Responsibilities include creating onboarding plans, conducting training sessions, and contributing to product enhancements based on customer feedback.
As a Solutions Architect, you will guide customers through the technical sales process, engaging in discussions for upsell opportunities, managing multiple projects, and supporting various pre-sales activities with a focus on delivering personalized product demonstrations and solutions.
The Channel Sales Manager will lead the development of channel sales strategies, manage relationships with Global System Integrators like TCS and Infosys, and ensure effective sales enablement through training and support. Responsibilities include market analysis, pipeline management, and ensuring compliance with best practices in cybersecurity.
Senior Solution Support Engineer at AppViewX in Bangalore and Coimbatore. Responsible for handling customer inquiries, optimizing platform operations, and implementing solutions. Required to have expertise in Kubernetes, networking, systems certifications, and a passion for learning new technologies.