As a Product Support Engineer at Ambi Robotics, you will be the primary contact for customers facing issues with robotic equipment, coordinating resolutions and performing installations. You will work closely with other teams to maintain proactive and reactive support processes while ensuring customer satisfaction through effective communication and technical expertise.

The Product Support Engineer acts as the primary contact for customers with robotic equipment issues, coordinating site resolutions and installations. Responsibilities include performing preventative maintenance, managing technical support processes, and contributing to team projects, all while ensuring excellent customer service throughout the process.

The Senior Robotics Software Engineer will develop core robotics libraries and runtime application software for Ambi products, focusing on improving warehouse operations through rapid development, testing, and deployment of software across the robotics stack. The role involves working closely within a team and leading projects to optimize product functionality.