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The Customer Experience Representative will engage with collectors via chat, email, and phone to assist with inquiries about auctions and card valuations. Responsibilities include handling complex account issues, documenting interactions, collaborating with teams to improve service quality, and gathering customer feedback to enhance user experience.

The Senior Backend Engineer will own the development and implementation of products and features, collaborating with cross-functional teams to define user needs, address technical challenges, and ensure optimal performance. This role requires extensive experience in backend development, strong problem-solving skills, and the ability to deliver high-quality products rapidly.

As a Backend Software Engineer, you will develop and implement products and features from concept to deployment, collaborating with cross-functional teams and addressing technical challenges to enhance performance and scalability. You will also perform code reviews and engage in mentoring.