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The Customer Experience Representative will engage with collectors via chat, email, and phone to assist with inquiries about auctions and card valuations. Responsibilities include handling complex account issues, documenting interactions, collaborating with teams to improve service quality, and gathering customer feedback to enhance user experience.
The Head of Finance will lead financial operations, ensuring accurate reporting, budgeting, compliance, and risk management. Responsibilities include coordinating audits, managing investor relations, overseeing cash flow, and supporting strategic growth initiatives.
As a Backend Software Engineer, you will develop and implement products and features from concept to deployment, collaborating with cross-functional teams and addressing technical challenges to enhance performance and scalability. You will also perform code reviews and engage in mentoring.