Lead QA and compliance initiatives ensuring adherence to industry standards and regulations, develop quality control policies, manage internal/external audits, and enhance quality and compliance across operations. Collaborate with teams to integrate controls and deliver training on compliance and QA methodologies.

The Technical Support Analyst I at Alertus will provide critical technical support by answering calls, troubleshooting hardware and software issues, and collaborating with team members. The role involves guiding customers on system installations, managing support cases, and creating knowledge base articles to enhance customer experience.

The Technical Support Analyst II at Alertus is responsible for resolving hardware and software issues, providing exceptional customer service, collaborating with support teams, and maintaining system readiness. The role requires troubleshooting skills, technical knowledge, and effective communication to support and guide customers and lower-tier support analysts.

The Executive Assistant to the CEO at Alertus will provide comprehensive support, manage the daily calendar, track action items, oversee correspondence, and carry out critical projects. They need exceptional organizational skills, a proactive attitude, and the ability to manage multiple priorities effectively.

The Email Marketing Specialist will manage the entire email campaign lifecycle, including setup, deployment, and performance reporting. They will create engaging campaigns for customer engagement and lead generation, maintain contact databases, enforce branding compliance, troubleshoot technical issues, and collaborate with multiple departments.

The Manager, Hardware Engineering will lead a team in designing and improving hardware solutions for life safety systems. Responsibilities include overseeing design and development processes, mentoring engineers, collaborating with production and QA teams, and providing technical assistance to sales. The role requires hands-on involvement in product development and project management.

The Manager of Client Services leads day-to-day operations, ensures departmental goals are met, manages customer relationships, oversees training initiatives, and drives customer engagement. This role requires strategic management to enhance customer experience and satisfaction while supporting cross-departmental initiatives.

The Sales Development Representative will drive lead generation and customer acquisition for Alertus by communicating the company's value proposition, scheduling demonstrations, and managing the prospecting lifecycle. This role requires excellent communication and organization skills to effectively promote Alertus solutions to target markets.

The Hardware Engineer at Alertus is responsible for designing, developing, and improving hardware solutions for life safety. This role involves working collaboratively with other engineers on embedded electronics, creating documentation for production, and ensuring quality standards are met. The engineer will also assist in technical sales discussions as needed.

The Operations Manager at Alertus will oversee operational functions within manufacturing and project management teams. Responsibilities include managing daily tasks, conducting quality control inspections, monitoring inventory, and supporting project implementations, ensuring operational efficiency and adherence to quality standards.

The Email Marketing Manager will lead the entire email campaign lifecycle, creating engaging email campaigns to improve customer growth and retention. Responsibilities include managing email execution, maintaining database lists, troubleshooting technical issues, and reporting on campaign performance metrics.

The Sales Executive at Alertus is responsible for increasing product awareness and converting qualified leads into business. Key tasks include managing sales activities, conducting product demonstrations, understanding customer needs, and developing a business plan for market expansion.

The Implementations Manager at Alertus will lead product implementations, ensuring customer satisfaction and growth across various markets. Responsibilities include building customer relationships, managing configurations, driving product adoption, and collaborating with cross-functional teams to meet customer needs.

The Sr. Sales Development Representative will drive growth by generating leads, delivering the Alertus value proposition, mentoring SDR team members, and scheduling demonstrations while overcoming objections. Responsibilities include researching accounts, managing the prospecting lifecycle, and collaborating with sales managers to strategize effective outreach.