Search the 8 jobs at Aldridge

The IT Support Specialist is responsible for providing timely and professional solutions to end user technical issues, supporting application and workstation setups, and ensuring high user satisfaction. Additional duties include user onboarding and offboarding, troubleshooting technical problems, and maintaining knowledge of current technology trends.

The Technical Support Team Lead will oversee daily operations of the support team, ensuring clients receive exceptional service. Responsibilities include diagnosing technical issues, managing incidents, and mentoring team members. The lead will also track performance metrics and implement process improvements to enhance client experience.

The Support Engineer at Aldridge will troubleshoot advanced technical issues related to software, hardware, networks, and cloud environments. The role involves client communication, incident management, and problem resolution for complex IT issues. The Support Engineer will work in a hybrid setup, balancing remote and in-office work duties.

The Account Executive at Aldridge is responsible for acquiring new clients, managing territory sales, building relationships with C-level executives, and delivering tailored technology solutions through consultative selling. They will conduct lead-generation activities and maintain an active sales pipeline while collaborating with internal teams and attending company events.

The IT Support Specialist is responsible for providing user-friendly technical support, resolving end-user issues, troubleshooting technical problems, and ensuring user satisfaction. The role involves working with Active Directory, application support, workstation setups, and maintaining knowledge of the latest technology trends. This position also has a hybrid work schedule.

The Sr. Technical Client Success Manager at Aldridge will foster strong relationships with clients by providing strategic technical guidance to align technology solutions with their business objectives. Responsibilities include conducting business reviews, maintaining communication, crafting technology plans, collaborating with teams for solutions, and staying informed on industry trends.

The IT Support Specialist is responsible for providing technical support to end users by resolving issues related to Active Directory, printers, email, and applications. They will manage user accounts, assist in onboarding and offboarding, conduct workstation setups, and maintain high user satisfaction while keeping current with technological advancements. Occasional travel to perform on-site tasks may be required, and the role includes a hybrid work schedule.

The Technical Support Project Engineer manages and executes IT projects, ensuring timely delivery within scope while addressing client needs. Key responsibilities include coordinating resources, troubleshooting, risk management, and maintaining client documentation. They also focus on client satisfaction and foster strong stakeholder relationships.