As a CX Operations Specialist, you'll enhance customer journeys, develop reports, govern CRM data, analyze key metrics, and optimize CX tools while collaborating with finance and CX teams to boost revenue retention.

The Customer Support Specialist at AirDNA will assist customers by addressing their queries and concerns, guiding them through the customer lifecycle process, onboarding clients, and enhancing customer experiences. Flexibility with working hours is essential for this role, which requires problem-solving skills and an understanding of data interpretation.

The Associate Product Manager will spearhead sales-led product development and rollouts. Responsibilities include managing the Tourism Insights dashboard, enhancing enterprise product deliveries, overseeing API inquiries, and collaborating with sales and marketing teams to optimize strategies and customer insights.