The Operations Manager will be responsible for managing and improving the Zendesk service platform, enhancing customer support experience, managing user accounts, leading process improvements, and implementing Zendesk AI tools. This role requires strong data management skills and the ability to communicate complex functionalities to team members.

The Product Manager for Platforms will define and build technical platforms for Abridge’s healthcare products, focusing on architecture, user authentication, and API development. This role involves collaboration with engineering teams to enhance product features and ensure integrations with healthcare providers and EHR systems.

As a Senior Implementation Manager at Abridge, you'll drive the successful deployment of products, serving as the primary contact for partners. You'll manage project plans, oversee implementation phases, mitigate risks, and ensure excellent communication with stakeholders to enhance project outcomes.

As a Data Ops Leader at Abridge, you will oversee data annotation processes to support AI model training. You will collaborate with scientists and product leaders, manage vendor relationships, ensure data security, and define quality metrics for data tasks.

As a Product Manager at Abridge, you will lead the product lifecycle from idea to launch, integrating user needs, market data, and business goals. Responsibilities include developing product strategies, guiding product development, overseeing launches, and ensuring products exceed user and business expectations through collaboration across teams.

As a Mobile Engineer at Abridge, you'll design, build, and support mobile applications, primarily using React Native. You'll influence technology decisions and enhance existing systems while advocating for code quality. Responsibilities include mentoring other engineers, collaborating with cross-functional teams, and working on enterprise mobile applications.

The Machine Learning Scientist role focuses on enhancing speech recognition for medical conversations by improving transcription accuracy, handling diverse accents, and researching novel evaluation methods. The candidate will implement algorithms, preprocess data, and collaborate with clinicians to refine models, contributing to impactful products in healthcare.

The Implementation Manager oversees the deployment and implementation of Abridge's healthcare technology with partners, ensuring timely project execution, effective communication, and management of risks. Responsibilities include leading project phases, developing testing plans, and fostering strong stakeholder relationships.

As an Office Manager at Abridge, you will manage daily operations, vendor relationships, and ensure a supportive and inspiring office environment. Responsibilities include overseeing office setup and maintenance, coordinating schedules and events, managing inventory, and ensuring compliance with operational standards.

As a Senior Web Designer, you will create and design innovative user interfaces that enhance user experiences on our mobile and web platforms. You'll collaborate with cross-functional teams, manage the design process from research to prototype, and work to evolve the brand identity while ensuring a consistent design approach.

As a Machine Learning Scientist at Abridge, you will advance medical NLP technologies, contribute to research, develop methods for real-time feedback from clinicians, and support production deployment of innovative solutions that impact healthcare practices.

The Customer Marketing Manager will lead initiatives in customer success, crafting educational content, enhancing partner relationships, and driving clinician engagement. They will manage partner success campaigns and deliver tailored marketing support for strategic accounts, with a focus on storytelling and project management.

The Partner Success Manager at Abridge will ensure customer satisfaction and growth by fostering relationships, guiding product use, and collaborating with internal teams to address issues. Responsibilities include training clinicians, identifying expansion opportunities, and acting as a liaison between clinicians and internal stakeholders.

As a Partner Success Director at Abridge, you will ensure customer satisfaction and expansion by building relationships with clinicians, providing support and training, and driving product utilization. Collaborate with the sales team to identify expansion opportunities, track metrics, and advocate for partners internally to improve product offerings.

As a Full Stack Engineer, you will design and develop cloud-based services, make technology decisions, enhance existing systems, and mentor junior engineers. You will collaborate across teams to create user-centered solutions while managing technical debt and ensuring compliance with regulatory standards.

The Full Stack Engineer will design and maintain cloud-based services, create tooling for ML model lifecycle management, and enhance platform performance. Responsibilities include architecture decisions, mentoring junior engineers, and collaborating across teams to deploy features effectively.

As a Data Engineer, you will build and optimize data infrastructure, create scalable data services and pipelines, and enhance the data system's throughput and reliability. You'll work alongside engineers and product managers to support machine learning processes and improve analytics capabilities.

As an ML Systems Engineer at Abridge, you will scale and deploy machine learning models, manage infrastructure, ensure high availability of systems, troubleshoot issues, and collaborate with cross-functional teams to integrate AI with healthcare services.

Manage strategic partnerships with Epic, overseeing project plans and ensuring alignment on deliverables. Facilitate communication among teams, optimize processes, and analyze data to drive decision-making. Maintain a strong understanding of Abridge's products and the healthcare landscape.

The Backend Engineer will design, build, and support cloud-native applications and APIs, enhance existing systems for performance and security, and work closely with product delivery teams to integrate user feedback. The role requires deep knowledge of backend systems, especially using Temporal, and experience in regulated environments like healthcare.