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Technical Support salary in Cleveland, OH
Average Base Salary in Cleveland, OH
$63,571
Median: 60,000
Min: $55K
Max: $82K
How Much Does a Technical Support Make in Cleveland, OH?
The average salary for a Technical Support in Cleveland, OH is $63,571. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Cleveland, OH.
Add your Technical Support in Cleveland, OH salary info
Technical Support
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Cleveland, OH
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Technical Support Salary by gender
Technical Support Salary by Years of Experience
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Technical Support Salary ranges
Average Operations salaries in Cleveland, OH
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $42,571 | Min: $39K Max: $54K |
| Desktop Support | $54,143 | Min: $41K Max: $60K |
| Operations Associate | $56,938 | Min: $45K Max: $118K |
| Office Manager | $63,143 | Min: $50K Max: $78K |
| Sales Operations Analyst | $63,571 | Min: $57K Max: $76K |
| Technical Support | $63,571 | Min: $55K Max: $82K |
| Customer Support Manager | $72,500 | Min: $70K Max: $75K |
| Client Success Manager | $77,300 | Min: $54K Max: $140K |
| Implementation Specialist | $84,000 | Min: $59K Max: $103K |
| Marketing Operations Manager | $86,167 | Min: $72K Max: $95K |
| Business Intelligence Analyst | $86,600 | Min: $65K Max: $98K |
| Operations Manager | $88,125 | Min: $75K Max: $120K |
| Business Analyst | $92,000 | Min: $70K Max: $121K |
| Sales Operations Manager | $94,000 | Min: $77K Max: $100K |
| Senior Business Analyst | $95,364 | Min: $85K Max: $120K |
| Director of Customer Success | $111,200 | Min: $66K Max: $125K |
| Director of Operations | $148,714 | Min: $125K Max: $173K |
| COO (Chief Operating Officer) | $156,500 | Min: $116K Max: $200K |
| Vice President of Operations | $161,000 | Min: $131K Max: $185K |
| Vice President of Care | $177,500 | Min: $175K Max: $180K |
| Vice President of Marketing | $193,143 | Min: $175K Max: $217K |
FAQ
Q:
A.
A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.
Q:
How to become a technical support specialist?
A.
Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.
Q:
What skills should a technical support specialist have?
A.
The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.
Career Info
Technical Support jobs in Cleveland, OH
Skills that affect Technical Support salaries in Cleveland, OH
1
Customer Support
3% have this skill
2
IT Support
1% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill
Average Technical Support Salary by Company Size
People with the job title Technical Support make the most at companies with 1,000+ employees, earning $82,000 on average.
Recent Technical Support salaries in Cleveland, OH
$82,000
Yearly Salary
A Technical Support reported a yearly salary of $82,000
1,000+ Employees
Cleveland, OH
$55,000
Yearly Salary
A Technical Support reported a yearly salary of $55,000
11-50 Employees
Cleveland, OH
$68,000
Yearly Salary
A Technical Support reported a yearly salary of $68,000
201-500 Employees
Cleveland, OH
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
501-1,000 Employees
Cleveland, OH
$65,000
Yearly Salary
A Technical Support reported a yearly salary of $65,000
51-200 Employees
Cleveland, OH
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
51-200 Employees
Cleveland, OH
$55,000
Yearly Salary
A Technical Support reported a yearly salary of $55,000
51-200 Employees
Cleveland, OH