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Technical Support salary in Charlotte, NC
Average Base Salary in Charlotte, NC
$60,571
Median: 60,000
Min: $55K
Max: $69K
How Much Does a Technical Support Make in Charlotte, NC?
The average salary for a Technical Support in Charlotte, NC is $60,571. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Charlotte, NC.
Add your Technical Support in Charlotte, NC salary info
Technical Support
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Charlotte, NC
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Technical Support Salary by gender
Technical Support Salary by Years of Experience
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Technical Support Salary ranges
The most common Technical Support salary in Charlotte, NC is between $50k - $60k.
Average Operations salaries in Charlotte, NC
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $46,000 | Min: $40K Max: $61K |
| Operations Associate | $55,000 | Min: $45K Max: $60K |
| Desktop Support | $56,000 | Min: $53K Max: $60K |
| Technical Support | $60,571 | Min: $55K Max: $69K |
| Office Manager | $62,857 | Min: $50K Max: $79K |
| Sales Operations Analyst | $63,000 | Min: $60K Max: $67K |
| Implementation Specialist | $68,286 | Min: $63K Max: $74K |
| Client Success Manager | $75,500 | Min: $68K Max: $80K |
| Business Analyst | $81,843 | Min: $70K Max: $128K |
| Customer Support Manager | $82,600 | Min: $70K Max: $94K |
| Business Intelligence Analyst | $84,700 | Min: $80K Max: $90K |
| Operations Manager | $86,222 | Min: $66K Max: $105K |
| Marketing Operations Manager | $92,500 | Min: $90K Max: $95K |
| Senior Business Analyst | $98,000 | Min: $90K Max: $132K |
| Sales Operations Manager | $99,900 | Min: $91K Max: $119K |
| Director of Customer Success | $103,143 | Min: $55K Max: $125K |
| Director of Operations | $139,857 | Min: $125K Max: $189K |
| Vice President of Care | $177,500 | Min: $175K Max: $180K |
| Vice President of Marketing | $185,286 | Min: $175K Max: $208K |
| Vice President of Operations | $193,250 | Min: $175K Max: $225K |
| COO (Chief Operating Officer) | $202,222 | Min: $170K Max: $250K |
FAQ
Q:
A.
A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.
Q:
How to become a technical support specialist?
A.
Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.
Q:
What skills should a technical support specialist have?
A.
The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.
Career Info
Technical Support jobs in Charlotte, NC
Skills that affect Technical Support salaries in Charlotte, NC
1
Customer Support
3% have this skill
2
IT Support
1% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill
Average Technical Support Salary by Company Size
People with the job title Technical Support make the most at companies with 1,000+ employees, earning $65,000 on average.
Recent Technical Support salaries in Charlotte, NC
$65,000
Yearly Salary
A Technical Support reported a yearly salary of $65,000
1,000+ Employees
Charlotte, NC
$55,000
Yearly Salary
A Technical Support reported a yearly salary of $55,000
11-50 Employees
Charlotte, NC
$69,000
Yearly Salary
A Technical Support reported a yearly salary of $69,000
201-500 Employees
Charlotte, NC
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
201-500 Employees
Charlotte, NC
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
201-500 Employees
Charlotte, NC
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
51-200 Employees
Charlotte, NC
$55,000
Yearly Salary
A Technical Support reported a yearly salary of $55,000
51-200 Employees
Charlotte, NC