Technical Support salary in US
Average Base Salary in US
$70,580
$8,440
Additional Cash Compensation
$79,020
Total Compensation
Median: 63,000
Min: $0K
Max: $215K
How Much Does a Technical Support Make in US?
The average salary for a Technical Support in US is $70,580. The average additional cash compensation for a Technical Support in US is $8,440. The average total compensation for a Technical Support in US is $79,020. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in US.
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Technical Support
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US Remote Albuquerque, NM Atlanta, GA Austin, TX Baltimore, MD Birmingham, AL Boise, ID Boston, MA Buffalo, NY Charleston, SC Charlotte, NC Chicago, IL Cincinnati, OH Cleveland, OH Colorado, CO Colorado Springs Fort Collins Greater Boulder Area Greater Denver Area Western Colorado Columbus, OH Dallas-Fort Worth, TX Des Moines, IA Detroit, MI Hartford, CT Houston, TX Indianapolis, IN Kansas City, MO Las Vegas, NV Los Angeles, CA Orange County Madison, WI Memphis, TN Miami, FL Milwaukee, WI Minneapolis–Saint Paul, MN Nashville, TN New Orleans, LA New York City, NY Princeton-Trenton Oklahoma City, OK Omaha, NE Orlando, FL Philadelphia, PA Phoenix – Mesa – Scottsdale, AZ Pittsburgh, PA Portland, OR Providence, RI Raleigh-Durham, NC Sacramento, CA Salt Lake City, UT San Antonio, TX San Diego, CA San Francisco, CA Seattle, WA St. Louis, MO Tampa Bay, FL Washington DC
Salary Insights
Technical Support Salary by gender
The average Technical Support salary for women is $71,673 and the average Technical Support salary for men is $81,767.
Technical Support Salary by Years of Experience
The average salary for a Technical Support with 7+ years of experience is $97,569. The average salary for <1 year of experience is $59,855.
Technical Support Salary ranges
The most common Technical Support salary in US is between $90k - $100k.
Average Operations salaries in US
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $53,716 | Min: $10K Max: $160K |
| Operations Associate | $61,785 | Min: $4K Max: $181K |
| Desktop Support | $62,476 | Min: $31K Max: $200K |
| Office Manager | $66,077 | Min: $7K Max: $165K |
| Sales Operations Analyst | $70,320 | Min: $20K Max: $215K |
| Technical Support | $70,580 | Min: $0K Max: $215K |
| Implementation Specialist | $79,953 | Min: $38K Max: $235K |
| Business Analyst | $83,339 | Min: $3K Max: $250K |
| Customer Support Manager | $83,655 | Min: $0K Max: $219K |
| Business Intelligence Analyst | $88,047 | Min: $10K Max: $175K |
| Client Success Manager | $89,763 | Min: $30K Max: $250K |
| Operations Manager | $95,377 | Min: $38K Max: $274K |
| Marketing Operations Manager | $96,917 | Min: $27K Max: $220K |
| Senior Business Analyst | $102,342 | Min: $60K Max: $188K |
| Sales Operations Manager | $106,666 | Min: $30K Max: $292K |
| Director of Customer Success | $136,139 | Min: $51K Max: $330K |
| Director of Operations | $141,932 | Min: $0K Max: $350K |
| Vice President of Care | $186,255 | Min: $80K Max: $350K |
| Vice President of Operations | $194,488 | Min: $75K Max: $500K |
| COO (Chief Operating Officer) | $199,959 | Min: $0K Max: $588K |
| Vice President of Marketing | $201,081 | Min: $0K Max: $505K |
FAQ
Q:
A.
A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.
Q:
How to become a technical support specialist?
A.
Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.
Q:
What skills should a technical support specialist have?
A.
The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.
Career Info
Technical Support jobs in US
Skills that affect Technical Support salaries in US
1
Customer Support
3% have this skill
2
IT Support
1% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill
Average Technical Support Salary by Company Size
People with the job title Technical Support make the most at companies with 1-10 employees, earning $73,476 on average.
Recent Technical Support salaries in US
$72,000
Yearly Salary
A Technical Support Specialist reported a yearly salary of $72,000 with +$8,000 in additional cash compensation
1-3 Years of Experience
Female
11-50 Employees
Austin, TX
$90,000
Yearly Salary
A Tech Support and Knowledge Manager reported a yearly salary of $90,000 with +$5,400 in additional cash compensation
3-5 Years of Experience
Male
201-500 Employees
New York City, NY
$65,400
Yearly Salary
A Technical Support Rep, Tier 2 reported a yearly salary of $65,400
1-3 Years of Experience
Prefer not to say
1,000+ Employees
Remote
$128,544
Yearly Salary
A Technical Support, Tier 1 Manager reported a yearly salary of $128,544
3-5 Years of Experience
Female
201-500 Employees
Remote
$50,160
Yearly Salary
A Operations Specialist reported a yearly salary of $50,160
1-3 Years of Experience
Female
11-50 Employees
Boise, ID
$78,500
Yearly Salary
A Enterprise Technical Support Specialist reported a yearly salary of $78,500 with +$7,850 in additional cash compensation
7+ Years of Experience
Male
501-1,000 Employees
Greater Denver Area
$56,000
Yearly Salary
A Technical Support Rep reported a yearly salary of $56,000 with +$3,600 in additional cash compensation
1-3 Years of Experience
Female
201-500 Employees
Remote
$124,000
Yearly Salary
A Technical Account Manager reported a yearly salary of $124,000 with +$41,333 in additional cash compensation
3-5 Years of Experience
Male
501-1,000 Employees
New York City, NY
$135,000
Yearly Salary
A Technical Account Manager reported a yearly salary of $135,000 with +$13,500 in additional cash compensation
3-5 Years of Experience
Prefer not to say
1,000+ Employees
Remote
$148,000
Yearly Salary
A Senior Technical Account Manager reported a yearly salary of $148,000 with +$14,800 in additional cash compensation
7+ Years of Experience
Prefer not to say
1,000+ Employees
Remote