Technical Support salary in Boston, MA
Average Base Salary in Boston, MA
$71,540
$5,511
Additional Cash Compensation
$77,051
Total Compensation
Median: 65,000
Min: $47K
Max: $146K
How Much Does a Technical Support Make in Boston, MA?
The average salary for a Technical Support in Boston, MA is $71,540. The average additional cash compensation for a Technical Support in Boston, MA is $5,511. The average total compensation for a Technical Support in Boston, MA is $77,051. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Boston, MA.
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Technical Support
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Boston, MA
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Technical Support Salary by gender
The average Technical Support salary for women is $80,902 and the average Technical Support salary for men is $72,495.
Technical Support Salary by Years of Experience
The average salary for a Technical Support with 7+ years of experience is $84,508. The average salary for <1 year of experience is $60,000.
Technical Support Salary ranges
The most common Technical Support salary in Boston, MA is between $70k - $80k.
Average Operations salaries in Boston, MA
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $59,128 | Min: $36K Max: $160K |
| Office Manager | $60,678 | Min: $37K Max: $97K |
| Operations Associate | $64,173 | Min: $30K Max: $135K |
| Technical Support | $71,540 | Min: $47K Max: $146K |
| Desktop Support | $72,458 | Min: $42K Max: $94K |
| Customer Support Manager | $76,559 | Min: $42K Max: $149K |
| Business Analyst | $77,994 | Min: $43K Max: $151K |
| Implementation Specialist | $78,363 | Min: $60K Max: $140K |
| Business Intelligence Analyst | $87,528 | Min: $61K Max: $140K |
| Operations Manager | $89,633 | Min: $39K Max: $160K |
| Sales Operations Analyst | $89,970 | Min: $50K Max: $187K |
| Client Success Manager | $95,010 | Min: $43K Max: $192K |
| Senior Business Analyst | $100,155 | Min: $60K Max: $183K |
| Marketing Operations Manager | $102,495 | Min: $48K Max: $210K |
| Sales Operations Manager | $133,404 | Min: $76K Max: $193K |
| Director of Operations | $144,604 | Min: $48K Max: $220K |
| Director of Customer Success | $150,299 | Min: $75K Max: $260K |
| Vice President of Care | $165,857 | Min: $120K Max: $250K |
| Vice President of Operations | $202,000 | Min: $151K Max: $355K |
| COO (Chief Operating Officer) | $206,541 | Min: $115K Max: $470K |
| Vice President of Marketing | $220,633 | Min: $137K Max: $505K |
FAQ
Q:
A.
A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.
Q:
How to become a technical support specialist?
A.
Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.
Q:
What skills should a technical support specialist have?
A.
The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.
Career Info
Technical Support jobs in Boston, MA
Skills that affect Technical Support salaries in Boston, MA
1
Customer Support
3% have this skill
2
IT Support
1% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill
Average Technical Support Salary by Company Size
People with the job title Technical Support make the most at companies with 201-500 employees, earning $84,900 on average.
Recent Technical Support salaries in Boston, MA
$78,500
Yearly Salary
A Technical support specialist reported a yearly salary of $78,500
5-7 Years of Experience
Male
201-500 Employees
Boston, MA
1-5 Reports
$146,016
Yearly Salary
A IT Manager reported a yearly salary of $146,016
7+ Years of Experience
Female
501-1,000 Employees
Boston, MA
$115,000
Yearly Salary
A Technical Support reported a yearly salary of $115,000 with +$11,500 in additional cash compensation
3-5 Years of Experience
Male
51-200 Employees
Boston, MA
$65,000
Yearly Salary
A Production Support Analyst reported a yearly salary of $65,000
1-3 Years of Experience
Prefer not to say
501-1,000 Employees
Boston, MA
$126,000
Yearly Salary
A Manager, Technical Support reported a yearly salary of $126,000 with +$18,900 in additional cash compensation
3-5 Years of Experience
Prefer not to say
1,000+ Employees
Boston, MA
$70,000
Yearly Salary
A Service Technician reported a yearly salary of $70,000
1-3 Years of Experience
Male
501-1,000 Employees
Boston, MA
$100,000
Yearly Salary
A Technical Account Manager reported a yearly salary of $100,000
1-3 Years of Experience
Male
501-1,000 Employees
Boston, MA
$85,000
Yearly Salary
A Technical Support reported a yearly salary of $85,000
5-7 Years of Experience
Male
201-500 Employees
Boston, MA
$56,160
Yearly Salary
A Technical Support reported a yearly salary of $56,160 with +$2,000 in additional cash compensation
7+ Years of Experience
Prefer not to say
51-200 Employees
Boston, MA
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
501-1,000 Employees
Boston, MA