Customer Support Manager salary in Boston, MA
Average Base Salary in Boston, MA
$76,559
$11,313
Additional Cash Compensation
$87,872
Total Compensation
Median: 71,000
Min: $42K
Max: $149K
How Much Does a Customer Support Manager Make in Boston, MA?
The average salary for a Customer Support Manager in Boston, MA is $76,559. The average additional cash compensation for a Customer Support Manager in Boston, MA is $11,313. The average total compensation for a Customer Support Manager in Boston, MA is $87,872. Customer Support Manager salaries are based on responses gathered by Built In from anonymous Customer Support Manager employees in Boston, MA.
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Customer Support Manager
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Boston, MA
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Customer Support Manager Salary by gender
The average Customer Support Manager salary for women is $80,589 and the average Customer Support Manager salary for men is $80,667.
Customer Support Manager Salary by Years of Experience
The average salary for a Customer Support Manager with 7+ years of experience is $82,000.
Customer Support Manager Salary ranges
The most common Customer Support Manager salary in Boston, MA is between $60k - $70k.
Average Operations salaries in Boston, MA
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $59,128 | Min: $36K Max: $160K |
| Office Manager | $60,678 | Min: $37K Max: $97K |
| Operations Associate | $64,173 | Min: $30K Max: $135K |
| Technical Support | $71,540 | Min: $47K Max: $146K |
| Desktop Support | $72,458 | Min: $42K Max: $94K |
| Customer Support Manager | $76,559 | Min: $42K Max: $149K |
| Business Analyst | $77,994 | Min: $43K Max: $151K |
| Implementation Specialist | $78,363 | Min: $60K Max: $140K |
| Business Intelligence Analyst | $87,528 | Min: $61K Max: $140K |
| Operations Manager | $89,633 | Min: $39K Max: $160K |
| Sales Operations Analyst | $89,970 | Min: $50K Max: $187K |
| Client Success Manager | $95,010 | Min: $43K Max: $192K |
| Senior Business Analyst | $100,155 | Min: $60K Max: $183K |
| Marketing Operations Manager | $102,495 | Min: $48K Max: $210K |
| Sales Operations Manager | $133,404 | Min: $76K Max: $193K |
| Director of Operations | $144,604 | Min: $48K Max: $220K |
| Director of Customer Success | $150,299 | Min: $75K Max: $260K |
| Vice President of Care | $165,857 | Min: $120K Max: $250K |
| Vice President of Operations | $202,000 | Min: $151K Max: $355K |
| COO (Chief Operating Officer) | $206,541 | Min: $115K Max: $470K |
| Vice President of Marketing | $220,633 | Min: $137K Max: $505K |
FAQ
Q:
A.
A customer support manager help develop positive customer experiences for new and existing customers.
Q:
How to become a customer support manager?
A.
Though not required, some customer support managers have a bachelor's degree but more importantly, they have several years of experience working in customer service or support.
Q:
How much does a customer support manager make?
A.
The salary range for a customer support manager is $40K-$200K. The average salary for a Customer Support Manager in Boston, MA is $76,559.
Career Info
Customer Support Manager jobs in Boston, MA
Skills that affect Customer Support Manager salaries in Boston, MA
1
Customer Support
1% have this skill
2
Account Management Ops
1% have this skill
3
Business Operations
0% have this skill
4
Team Training & Development
0% have this skill
5
Operations Management
0% have this skill
6
IT Support
0% have this skill
Average Customer Support Manager Salary by Company Size
People with the job title Customer Support Manager make the most at companies with 1-10 employees, earning $97,500 on average.
Recent Customer Support Manager salaries in Boston, MA
$110,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $110,000 with +$20,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
51-200 Employees
Boston, MA
$75,000
Yearly Salary
A Customer Service Supervisor reported a yearly salary of $75,000
3-5 Years of Experience
Female
501-1,000 Employees
Boston, MA
$55,000
Yearly Salary
A Community Manager reported a yearly salary of $55,000 with +$25,000 in additional cash compensation
1-3 Years of Experience
Male
11-50 Employees
Boston, MA
$72,300
Yearly Salary
A Customer Support Lead reported a yearly salary of $72,300
3-5 Years of Experience
Female
201-500 Employees
Boston, MA
1-5 Reports
$71,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $71,000
3-5 Years of Experience
Prefer not to say
11-50 Employees
Boston, MA
$85,000
Yearly Salary
A Manager, Customer Support reported a yearly salary of $85,000 with +$12,750 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
Boston, MA
$50,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $50,000
51-200 Employees
Boston, MA
$56,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $56,000 with +$1,000 in additional cash compensation
1-3 Years of Experience
Female
501-1,000 Employees
Boston, MA
$67,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $67,000
501-1,000 Employees
Boston, MA
$60,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $60,000
501-1,000 Employees
Boston, MA