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As a Principal Software Engineer on SimpliSafe's Video team, you will design, develop, and maintain cloud-based systems for home security cameras. Responsibilities include partnering with stakeholders, driving implementation, and providing long-term support. Required skills include experience with cloud-based microservices, real-time applications, multiple programming languages, AWS/Azure/GCP, and Agile Scrum.

As the Enablement Lead for Platforms, you will develop training and documentation for agent systems, execute content strategy for platform deployments, and measure content effectiveness using data. You will deliver training to agent teams and ensure that documentation is accurate and aligned with brand messaging.

The Enablement Lead will develop documentation and training for agent systems, execute content strategies, maintain process documentation, evaluate content effectiveness, and deliver training to agents. This role involves collaboration with various teams and building relationships with stakeholders to enhance agent understanding and support platform deployments.