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The Customer Success Manager at Syndio will build relationships with customers, guiding them towards achieving their workplace equity goals while ensuring compliance with equity needs. Responsibilities include advising on equity strategies, collaborating with various teams, and promoting product usage. This role involves working with large enterprise clients and engaging executives to deliver workplace fairness solutions.

The Manager, Cloud and Site Reliability Engineering will lead teams in Site Reliability Engineering and Cloud Operations, develop and drive the vision for SLOs, capacity management, and cost optimization, while ensuring the reliability and scalability of complex cloud systems. Responsible for mentoring and managing teams, fostering strong partnerships across functions, and ensuring that reliability is integrated throughout the product lifecycle.

In this role, you'll manage responsible AI program activities, oversee RFP processes, and engage in legal contract reviews to ensure accuracy and compliance. You'll work with technical teams to evaluate AI system performance and communicate effectively with customers and stakeholders about AI capabilities and risks.