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The Client Success Supervisor at Fragomen will lead a client success team, train new employees, manage I-9 case complexities, and maintain client relationships. Responsibilities include overseeing team performance, client escalations, and ensuring compliance with I-9 procedures while utilizing technology and reporting tools.

The Client Enablement Specialist II will support the client onboarding and implementation process, acting as the main contact for client and legal team inquiries. Responsibilities include managing implementation meetings, documenting onboarding requirements, resolving client questions, and collaborating with internal teams. Strong communication and organizational skills are essential for ensuring efficient client services.

The Data Analyst will serve as a primary contact between the business and IT reporting group, develop reporting specifications, analyze data, and provide support for immigration petitions. Responsibilities include monitoring report progress, creating process guides, and identifying solutions for data bottlenecks.