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The Quality Assurance Specialist will monitor employee-customer interactions to ensure compliance with standards, participate in training initiatives, and assist with team projects. Responsibilities include documenting and analyzing communications, providing feedback, and performing related duties as assigned.
The Field Remarketing Representative will build relationships with auction partners, manage markets, and sell vehicles at auctions while aiming to maximize recovery on asset liquidation. Responsibilities include tracking vehicles, making strategic reconditioning decisions, achieving performance targets, and maintaining customer relations.
The Customer Sales Guide is responsible for sales and enhancing customer experience in-store. Duties include preparing documents, taking customers on test drives, communicating with customers, managing administrative tasks, collaborating to meet sales targets, and ensuring excellent customer satisfaction.
The Customer Sales Guide is responsible for engaging with customers to enhance their experience both virtually and in-store. This role includes managing documentation, handling cash, guiding test drives, and collaborating with other team members to achieve sales targets while ensuring customer satisfaction.
The Quality Control Specialist monitors and reviews operational procedures, ensuring adherence to business and compliance processes. Responsibilities include gathering information, identifying trends, communicating feedback, and analyzing detailed documents while performing other related duties as assigned.
The Loss Mitigation Manager is responsible for leading the Total Loss team to ensure performance targets are met, administering training and coaching, maintaining communication with business partners, and fostering a culture of positive change. This role includes monitoring team performance, conducting account reviews, and providing feedback to enhance customer service quality.
The Charge Off Specialist is responsible for generating customer contact for charged-off loans, negotiating settlement offers, and providing payment plans. This role requires excellent communication skills and the ability to maintain positive relationships across teams. Attention to detail and quality decision-making are crucial, as well as the need to show resilience in facing challenges.
As a Talent Acquisition Specialist at DriveTime, you will be responsible for sourcing and recruiting candidates, developing relationships with hiring managers, managing the interview process, and ensuring a smooth recruitment experience for candidates. Focused on high-quality communication and organizational skills, you will thrive in a fast-paced environment while maintaining attention to detail.
The Training Specialist will lead the Bridgecrest training program, facilitating engaging sessions, promoting an inclusive learning environment, overseeing delivery of various topics, and coaching employees for performance excellence.
The Credit Bureau Advisor handles Direct and Indirect credit reporting disputes by reviewing for inaccuracies and making adjustments as per FCRA guidelines. Responsibilities include responding to disputes, processing fraud claims, managing email and postal communications, ensuring deadlines are met, and contributing to a team environment.
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