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The General Manager at Gotham Gym is responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and maintaining safety standards. Key responsibilities include managing trainers, selling memberships, handling inquiries and complaints, and ensuring cleanliness and maintenance of equipment.

The Assistant Manager supports the General Manager in gym operations, focusing on client experience and financial success. Responsibilities include recruiting and training staff, maintaining customer service standards, scheduling, overseeing facility cleanliness, and managing HR-related tasks. The role involves member engagement, upselling services, and ensuring safety and compliance.

The Sales Development Manager is responsible for driving business growth by developing and implementing sales strategies, identifying new business opportunities, analyzing market trends, and collaborating with teams for effective product launches. The role involves monitoring sales metrics and reporting to senior management.