The Customer Support Representative will provide excellent customer service by answering calls and emails, educating customers, tracking orders in ERP NetSuite, and identifying opportunities for improvement. This hybrid role requires strong communication skills and the ability to multitask effectively.

The Financial Analyst will collaborate with management to manage accounts payable operations, prepare financial reporting and analysis, and monitor financial components to support business decisions. Key responsibilities include driving monthly close processes, creating journal entries, and analyzing financial performance against strategic objectives.