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The Knowledge Management Lead will develop and implement strategies to enhance customer support and operational excellence through effective knowledge management. Responsibilities include managing a KMS, applying KCS methodologies, overseeing cross-functional projects, and collaborating with various departments to align knowledge resources with customer needs.

The Head of Global Communications will lead the global communications strategy for Square, managing external communications, media relations, and crisis communications. They will collaborate with product and marketing teams to support brand initiatives, manage relationships with media, and contribute to Square's narrative on a global scale. The role also includes leading and mentoring a global communications team.

The Field Marketing Events Manager will plan, manage, and execute Square's field marketing events, primarily focusing on the Food & Beverage industry. Responsibilities include end-to-end event execution, quality assurance, vendor management, and performance measurement, ensuring alignment with stakeholders and driving event strategy to generate leads.

As a Staff Machine Learning Engineer on the Risk team, you will develop machine learning solutions to mitigate risk and fraud while collaborating with various stakeholders to balance business loss and customer experience. You will leverage extensive transaction data to understand customer behavior and create innovative products.

The Creative and Optimization Strategy Lead at Square will oversee global strategies for creative and landing pages across marketing campaigns, focusing on data-driven and design-oriented approaches to boost conversion results. Responsibilities include managing a team, developing best-in-class ads, handling budgeting, testing, and defining KPIs in collaboration with cross-functional teams.

The Staff Machine Learning Engineer will lead the Conversational AI team at Square, focusing on designing and optimizing machine learning solutions across products. Responsibilities include driving ML projects from inception to production, collaborating with various stakeholders, and providing mentorship to team members.

The Staff Data Scientist in Dashboard Analytics will leverage data engineering, business intelligence, and machine learning to optimize growth, engagement, and decision-making within the Square ecosystem. Responsibilities include building KPIs, collaborating with engineering, and communicating insights to partners.