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10 Hours Ago
Remote
634 Employees
Entry level
634 Employees
Entry level
Healthtech
The Technical Recruiter at Clipboard Health is responsible for recruiting candidates for corporate job openings, collaborating with hiring managers, developing job descriptions, conducting interviews, and ensuring a smooth hiring process for candidates.
4 Days Ago
USA
Remote
634 Employees
Senior level
634 Employees
Senior level
Healthtech
The Customer Support Team Leader will lead, coach, and develop a team of customer support agents to achieve high performance in customer service. Responsibilities include providing feedback, handling escalations, setting goals, and contributing to process improvements, while ensuring customer satisfaction and operational efficiency.
4 Days Ago
USA
Remote
634 Employees
Entry level
634 Employees
Entry level
Healthtech
The Customer Success Manager at Clipboard Health is responsible for maintaining partnerships with healthcare facilities, ensuring a positive experience, addressing issues, and communicating effectively with stakeholders. The role requires problem-solving skills, business acumen, and collaboration with internal teams to meet customer needs while gathering feedback for product improvement.
5 Days Ago
USA
Remote
634 Employees
Entry level
634 Employees
Entry level
Healthtech
Account Managers at Clipboard Health work as a vital link with healthcare facility clients, ensuring successful partnerships by addressing client issues, managing invoices, and communicating product value to stakeholders. They gather feedback, collaborate with internal teams, and must exhibit ownership, curiosity, resilience, and adaptability in a fast-paced startup environment.
6 Days Ago
USA
Remote
634 Employees
Mid level
634 Employees
Mid level
Healthtech
The Enterprise Client Support Specialist will provide high-quality, tailored customer support to enterprise-level healthcare facilities. Responsibilities include managing escalated queries, collaborating with internal teams to resolve issues, and ensuring customer interactions are tracked to meet service-level agreements.
7 Days Ago
USA
Remote
634 Employees
Entry level
634 Employees
Entry level
Healthtech
As a Customer Support Specialist/SME at Clipboard Health, you will play a crucial role in verifying facts and details to ensure alignment with healthcare professionals' requirements, standards, policies, and best practices. Your expertise will help facilitate a seamless onboarding experience for healthcare professionals and promote patient safety.
9 Days Ago
USA
Remote
634 Employees
Mid level
634 Employees
Mid level
Healthtech
As a Customer Support Manager, you will coach your team, provide feedback, monitor performance metrics, handle escalations, maintain quality assurance, and promote team development through structured feedback and activities.
9 Days Ago
USA
Remote
634 Employees
634 Employees
Not Specified
Healthtech
As a Customer Support Supervisor, you will coach agents, monitor performance, handle escalations, and maintain quality assurance scores. Must have supervisor, coaching, and customer service experience. Fully remote position.
9 Days Ago
USA
Remote
634 Employees
Mid level
634 Employees
Mid level
Healthtech
Lead a global Marketplace Operations team by closely monitoring agent performance, providing coaching, handling escalations, and maintaining quality assurance scores above 90%. Delegate tasks, resolve conflicts, and suggest team building activities. Requires +2 years of coaching and customer service experience.
9 Days Ago
USA
Remote
634 Employees
Mid level
634 Employees
Mid level
Healthtech
As a Customer Support Team Leader, you'll coach and mentor a customer support team, ensuring high-quality service delivery and adherence to metrics. Responsibilities include monitoring performance, providing feedback, handling escalations, and fostering a positive team culture while maintaining quality assurance scores above 90%.
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