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The Referral Coordinator Manager oversees customer service and leadership within healthcare referrals, managing a team of Care Coordinators. Responsibilities include training staff, managing referral processes, resolving issues, conducting meetings, and maintaining relationships with medical personnel to ensure efficient patient care.
As a Front Desk Team Supervisor, you'll lead Care Facilitators to provide exceptional customer service, ensuring a smooth patient check-in experience. You'll handle patient concerns, support HEDIS initiatives, manage scheduling, and maintain the Center's organization. Your role includes training staff, overseeing billing processes, and troubleshooting operational issues, all while fostering a welcoming environment.
The Referral Quality and Training Specialist develops and conducts training programs for new and existing employees. They also perform quality audits, track learning progress through a Learning Management System, analyze data, and ensure adherence to quality standards in the referral process.
The Referral Coordinator handles patient referrals by working with patients, insurance representatives, and medical personnel to ensure referrals are processed accurately. This role includes scheduling appointments, generating authorizations, following up on patient services, and providing customer service to ensure a smooth healthcare referral process.
The Bilingual Referral Coordinator serves as a primary point of contact for patients, handling their referrals efficiently. Responsibilities include coordinating patient referrals, managing communication with specialists, documenting orders, participating in physician huddles, and ensuring excellent customer service. Attention to detail and knowledge of medical terminology is crucial in this dynamic, patient-focused role.
The Lead, Referral Coordinator is responsible for coordinating patient referrals, managing approval flows, training new staff, providing backup support, and ensuring efficient communication with patients and specialists. This role emphasizes high-quality customer service, accuracy in processing referrals, and collaboration with healthcare teams.
The Referral Coordinator serves as a primary contact for patient referrals, ensuring timely processing and coordination of appointments between various healthcare providers. Responsibilities include managing communication with patients and insurance representatives, scheduling appointments, and handling documentation within medical record systems.
The Referral Coordinator is responsible for managing patient referrals to specialists, ensuring accurate processing and communication with patients, physicians, and insurance representatives. The role requires multitasking, attention to detail, and excellent customer service skills to provide the highest quality of care.
The Referral Coordinator serves as the primary point of contact for patient referrals in a healthcare setting, ensuring timely processing and communication between patients, providers, and specialists. Key responsibilities include scheduling appointments, managing documentation, and providing excellent customer service.
The Referral Coordinator is responsible for coordinating patient referrals, scheduling appointments with specialists, processing authorizations, and maintaining communication with patients, physicians, and external vendors to ensure quality healthcare delivery. The role emphasizes customer service, accuracy in referral completion, and effective multitasking in a dynamic environment.
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