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The Senior Revenue Accountant will manage the revenue cycle from quote review to revenue recognition, ensure compliance with ASC 606, prepare revenue analyses, assist with financial audits, and collaborate with various departments to improve revenue-related processes.
As a Senior Technical Support Engineer at 8x8 Inc., you will serve as the primary contact for customer inquiries, primarily through phone, email, and a ticketing system. You will troubleshoot and resolve issues, escalate priority problems, and maintain accurate records. The role requires knowledge of 8x8 products and excellent communication skills to assist both technical and non-technical customers. Continuous learning and adherence to processes are essential.
As a Software Engineer at 8x8, you will engage in the entire software development life cycle, working on high-performance, mission-critical services. Responsibilities include designing and implementing technical solutions, contributing throughout the development lifecycle, ensuring quality and compliance, and supporting continuous improvement through architectural innovations.
The Sr. Manager of Customer Success is responsible for leading the Customer Success team, developing strategies to improve customer satisfaction, retention, and growth, and collaborating with cross-functional teams. The role involves monitoring customer health metrics, resolving customer issues, and fostering strong relationships with clients.
The Senior Legal Counsel at 8x8 Inc. will manage legal matters related to the company's communications technology, ensuring compliance and providing strategic legal guidance as the company supports hybrid workforces globally.
As a Senior Product Manager at 8x8 Inc., you will develop product roadmaps, define requirements, and oversee testing for products related to Contact Center, Unified Collaboration, and Customer Engagement. You will collaborate with various teams to optimize processes and drive product portfolio strategy, while engaging with customers for feedback and insights.
The Manager, Business Development will drive the company's partner ecosystem strategy by developing strategic relationships with key technology partners, facilitating joint go-to-market activities, and managing partnership agreements to ensure mutual business goals are met. The role requires collaboration with internal teams and the execution of ecosystem strategies to achieve revenue growth and maintain a competitive edge in the market.
The Senior Manager, Content Design and Tech Documentation at 8x8 Inc. oversees a team of technical writers to create user-centric documentation and content. This role involves enhancing self-service capabilities, employing AI tools, and leading innovative documentation initiatives while collaborating with various departments.
The Senior Director role at 8x8 Inc. is responsible for leading, developing, and executing the growth strategy for its French business. The role involves generating revenue, building a successful resale channel business, and achieving quotas. Key responsibilities include developing growth strategies, evaluating performance, managing budgets, supporting sales teams, and improving internal processes.
The Channel Development Lead at 8x8 Inc. is responsible for recruiting and onboarding Value Added Resellers and MSPs, developing strategies to generate revenue, delivering presentations, negotiating contracts, and maintaining partner relationships. This role also involves collaborating with marketing and representing the company at industry events.
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