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The Director of Channel Sales at Fivetran will lead the development and management of a robust channel partner ecosystem, focusing on recruitment, onboarding, and sales enablement of reseller partners. This role involves driving sales targets and expanding market reach while ensuring alignment with company values. The director will also build and lead a global team, engage with stakeholders, and optimize channel sales strategies based on performance and market trends.
As the Lead Company Operations Manager, you will drive operational excellence and strategy development for Fivetran. This role includes leading the annual planning process, managing special projects, facilitating executive board communications, and using data to make informed decisions that enhance company performance.
The Customer Support Engineer (CSE) at Fivetran manages technical customer issues, ensuring timely resolution and maintaining excellent customer experiences. CSEs take ownership of customer cases, document solutions, and collaborate with engineering and product teams while utilizing various troubleshooting tools and APIs.
Fivetran is seeking general applications to find roles that fit candidates interested in making data access easy and reliable. The company values innovation and diversity, focusing on professional development and a supportive work environment.
The GTM Systems Architect will evolve Salesforce CRM to support a rapidly scaling business, leading architecture and technical strategy while ensuring alignment with business goals. Responsibilities include mentoring engineers, spearheading strategic initiatives, collaborating cross-functionally, solving complex technical challenges, and establishing governance frameworks.
As a Customer Support Engineer at Fivetran, you will drive resolutions for customer incidents, taking ownership of cases from troubleshooting to documentation. You'll work closely with customers and Fivetran's engineering and product teams to enhance the customer experience and ensure a seamless integration of Fivetran's data solutions.
As a Customer Support Engineer at Fivetran, you will partner with customers to deliver solutions and ensure their success with a focus on troubleshooting technical issues. Responsibilities include managing customer cases, investigating incidents, onboarding team members, and collaborating on projects.
The Systems Support Specialist I provides technical support and troubleshooting for Salesforce and other applications, ensuring effective user experience. Responsibilities include resolving issues, conducting root cause analyses, performing system administration, and offering functional support to internal users. The role also involves identifying process improvements and providing urgent customer support.
As a Staff Software Engineer at Fivetran, you will focus on developing enterprise-level software by leading projects, enhancing existing features, and ensuring high standards of code quality. You will collaborate with cross-functional teams, tackle complex engineering challenges, assist customer success teams, and stay updated on industry innovations.
The Senior Technical Product Owner will manage a portfolio of SaaS data connectors, collaborating with product managers and engineering teams to prioritize feature development, ensure customer requirements are met, and participate in agile processes. The role involves monitoring performance, managing product backlogs, addressing customer issues, and driving clarity in ambiguous situations.
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