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Financial Services
You will support the development and operations of customer marketing campaigns, focusing on new customer acquisition and cross-selling initiatives. You will assist in activating campaign awareness, manage fulfillment processes, and provide feedback on marketing materials.
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Financial Services
The Executive, Contact Centre is responsible for delivering high-quality telephone service to customers, managing their expectations, and resolving inquiries effectively. Key responsibilities include maintaining service levels, enhancing customer satisfaction, providing professional responses, and supporting continuous improvement initiatives. Candidates should have excellent communication skills and a background in customer service or call centers.
Financial Services
The GA Growth Training and Development Manager will design and manage training programs across various teams, conduct training needs analyses, oversee orientation for new hires, and foster a culture of health awareness aligned with CSR strategies. The role requires effective communication and business acumen to enhance employee performance.
Financial Services
The Executive of Contact Centre ensures high-quality telephone service to customers, aiming to meet KPIs across financial, customer, operational, and people categories. Responsibilities include delivering excellent customer service, managing expectations, resolving issues, and supporting ongoing process improvements within the contact center.
Financial Services
The HR Transformation Intern will support the HR team in enhancing processes and systems, focusing on data analysis and reporting, process improvement, project support, and statistical analysis to contribute to data-driven decision-making.
Financial Services
The Executive, Policy Services will process customer requests related to policy servicing, focusing on accurate updates of customer data. Responsibilities include managing updates for beneficiary nominations, customer contact details, and ensuring all services meet established guidelines and timelines while working closely with a team leader.
Financial Services
The Loyalty Specialist will manage projects from inception to completion, ensuring deliverables meet business requirements and timelines. The role involves aligning customer loyalty programs with business goals, analyzing customer feedback, and enhancing customer experiences, along with administrative support.
Financial Services
The Assistant Manager of Life Underwriting will lead an underwriting team, ensuring high-quality service delivery and performance monitoring. Responsibilities include underwriting complex cases, coaching junior staff, performing risk assessments, and participating in underwriting initiatives. Effective communication and a strong focus on meeting sales channel needs are essential.
Financial Services
The Business Development Manager will lead a team of financial advisors (Pru-Planners), implementing business strategies and achieving sales objectives while recruiting, coaching, and supporting team members in their professional growth. Responsibilities include managing daily sales activities, monitoring performance, and fostering compliance and operational excellence.
Financial Services
The Manager of Leadership Development & Change Management is responsible for designing, executing, and monitoring learning initiatives to upskill agency leaders. This includes fostering an entrepreneurial mindset, supporting digitalization for leaders, conducting competency mapping, and nurturing aspiring leaders while ensuring strong stakeholder relationships.
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